Luxury Auto Mall

2.5

Hours of Operation

Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

156 cars available See all Cars

Dealership reviews

2.5
Rating and reviews of Luxury Auto Mall are from Cars.com and DealerRater.com

71 reviews

Complete waist of time!

1.0
by joseoro41 on Aug 03, 2022

Complete waist of time!! Expect to be lied to and lured into coming to there location to waist your time, especially from Josh ! Has many trucks posed on market place adds I spoke with him for a specific Ram 3500 negotiated price over phone getting there turns out when I get there his sales rep and I toured 3 lots the whole time he would say “ Want to check out this other truck we have” Trying to get me to look at other trucks because the most the trucks they have posted are clickbait to have you come in the lot and selling you a complete different vehicle!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

This place is total xxxx hole.

1.0
by Mynaturalreflection on Aug 03, 2022

This place is total xxxx hole. I purchased my vehicle and I was told I'm getting a full coverage included in my monthly payments. 3 month later I found out they sold me not even a insurance but a extended warranty. And who helped me out with this they so called managers I believe his name was Josh he drives a dark Grey pick up truck he told me it was a full coverage and If I choose to remove or cancel this coverage i can do so at anytime and get a refund if need it too, lies, lies. Please do not believe anything they say. They will lie to you just to make a sale they don't give a rat as@ about you or how you feel. RUN RUN RUN FROM THIS PLACE.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

It’s a scam, stay away!

1.0
by galofernandoserrano on Jul 21, 2022

It’s a scam, stay away!!! I was in communication with Josh for the past week. Agreed on a truck I was going to buy. Sent me all the pictures, game me all my personal info for approval and when I finally come to get te truck it was a bait and switch. First he wanted me to sign the papers, I told him I needed to see the truck first. After waiting 25 minutes, he said the truck is outside but i have to go so here’s the key and do the papers with another sales person. When I went outside to see the truck, immediately I noticed it was a completely different one than the picture. I said I came for the truck in the picture that we agreed even this morning that was ready for me. They tried to convinced me to take the other one but I left. I was very upset at the principle that they lied to customers.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Their customer service was HORRIBLE!

1.0
by Est.Bee on Jul 12, 2022

Their customer service was HORRIBLE! I dealt with Josh. He bait and switched me and got me in a bad car. Had to replace the battery 3 times in a month. After I purchased the car, he never responded to texts. They do anything they can do to get the sale and then treat you awful after purchase. They also made me drive halfway to clearwater to get my stuff out of my car after ai gave the car back and come to find out the car was in their lot in Tampa.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

What a waste of time.

2.0
by Diseldo on May 30, 2022

What a waste of time. It’s amazing that a company that sells cars for a living takes almost an hour To put a price on a car. Wasted gas and tolls only to be told a different price than they told me the day before. Maybe it’s time for the boss to wake up and stop pissing away customers money. Two trips from Brooksville approximately 160 miles plus tolls plus 4 hours wasted

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.

Do not go here

1.0
by Colin on Mar 22, 2022

They say things are available that are not. You make a drive to get there to see a certain vehicle just for it to not be there.

Customer service 1.0 Buying process 1.0 Quality of repair 2.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

It is a terrible sight wouldn't recommend the cars suck

1.0
by POOR QUALITY STORE on Mar 13, 2022

It is a terrible sight wouldn't recommend the cars suck and they are terrible they say they will fix it but they don't I have been waiting for 1/2 of a year for a car to be fixed they are UNPROFESSIONAL AND VERY RUDE

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Amazing experience

5.0
by Chyelle Ortiz santiago on Mar 13, 2022

Omar was amazing did an awesome job on helping me find my dream car, and making sure I was comfortable in understanding all the cool features my car had to offer. great cars with amzazing prices. would definitely recommend this dealer ship for first time buyers, or anyone looking to buy a new vehicle .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honest People great dealer !!!

5.0
by K Mitch on Feb 23, 2022

Johnna was awesome!! In and out quick and great selection!!! Took the time to explain everything …. Great experience. Please ask for Johnna !! Tell them that I sent ya !! Lol

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very unprofessional rude. Purchased a Cartier 32 days ago...

1.0
by NishaMac on Jan 27, 2022

Very unprofessional rude. Purchased a Cartier 32 days ago been trying to get the car fixed for 29 days to get and had a diagnostic on it bring it back to them to let them know it was wrong they said they fixed it and they didn’t so now I’m going round and round the Mulberry Bush with these people are so unprofessional talk to you like you are a dog and then tell you to get off their property never ever Purchase a vehicle from the demon people and peoplePurchase a vehicle from these people

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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