Lucky Motors Megastore of Villa Park

3.9

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00pm–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

46 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of Lucky Motors Megastore of Villa Park are from Cars.com and DealerRater.com

196 reviews

Sold me lemon also stole my money don't shop here liar n...

1.0
by Subi boy on Jan 10, 2022

Sold me lemon also stole my money don't shop here liar n scammer place

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Buyer Beware!!!

2.0
by Disappointed on Dec 02, 2021

We are disappointed in ourselves for trusting this dealership. Deceptive and proud of it! When you call the dealer out on the things wrong with your car he says "I lost money on this deal, you got a good deal! I could have sold this car several times while it was waiting for transport!" Buyer beware because the car we bought had several things wrong with it that were never mentioned. Simple things like a window regulator broken and rigged so the window would stay up, cruise control inop, brake lights inop, vibration at 50 mph, I could go on and on. The car is absolutely filthy and has several cosmetic blemishes in the interior that were omitted from any pictures. When we called about the car, we asked to just be told the truth about any problems, knowing that all used cars have a few little quirks. The car was made out to be almost perfect except for a ABS light. I am very disappointed with the car we purchased. I feel as though we've been deceived.

Customer service 1.0 Buying process 3.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Purchased a Beetle Volkswagen. What a great experience....

5.0
by Jenny on Aug 06, 2021

Purchased a Beetle Volkswagen. What a great experience. Vehicle was exactly as described on the website. I purchased the vehicle site unseen. The staff at Lucky motors worked quickly to mail the paperwork to me, and helped with transport of the vehicle. I can't say enough positive things about this dealership. Will definitely look back to them for my next purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

DO NOT SHOP HERE. 1 STAR IS AN OVERSTATEMENTLucky...

1.0
by MarkAlark on Jul 17, 2021

DO NOT SHOP HERE. 1 STAR IS AN OVERSTATEMENT Lucky Motors is the epitome of your quintessential sleazy.dealership. Their only intention is to get deals done at the complete expense of the customer. Almost every car on their lot is damaged (beyond reasonably) cosmetically, or has a check engine light. They (Specifically Chris the Owner) are definitely vultures whom are more than proud to prey on the desperate, ill informed, and helpless. SAVE YOUR TIME, MONEY, AND HEADACHES!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

solution solved

5.0
by Brandon A Doss on May 28, 2021

We originally had a disagreement over a classic automobile a 95 chevy camaro however we were able to reach a settlement and come to mutal terms I appreciate Christ wright for being understanding.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great people very friendly well organized. Was very...

5.0
by shepbeats on Jan 09, 2021

Great people very friendly well organized. Was very personal if Chris or nick said they can make it happen they can. Will buy another car when the time is right. Satisfied customer Alexander Sheppard

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Lucky Motors sold me a defect car

1.0
by Cenica Williams on Aug 24, 2020

I bought a used BMW off there show room floor after calling their sales team and was told the car was in good shape make it clear I had to spend over $7000 in repairs called the Store owner after buying the car to see if they would repair the damages the next day and and was threatened by the Owner as he talked racial politics, I spent 17k Cash and was told that the store helps people to launder money so the Fede wouldn’t no or get alerted.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

You should really think twice

2.3
by funplumbin1 on Mar 04, 2020

On January 2nd, 2020 I bought a 2011 Mini Cooper S from Lucky Motors for my daughter as a birthday gift. The salesman RJ and Mario were easy to deal with and addressed a couple of cosmetic issues by ordering some parts for the car. In the time that I got the car home it seemed everything was O.K. until a few days after my daughter started driving it...it was intermittently not starting. I brought the car to my trusted mechanic (I've dealt with them for over 10 years) and was told that it needed a new high pressure fuel pump. They contacted Mini and found out that it could be repaired under warranty so I had them send it to the Mini dealer to have it done. I was informed that the pump they pulled out was a junk part and that the engine had been pulled at least once in its past and the work was sub-standard. I was also told there were multiple engine oil leaks, the spark plugs needed to be replaced and the coolant system needed to be flushed and filled with the proper coolant. Easy enough, I had them do the work. To find the sources of the oil leaks they de-greased the engine, added dye to the oil, and had us drive it for a hundred miles or so. I brought it back and was told that the oil pan gasket was leaking and someone applied RTV to it in an attempt to stop/hide the leak. Other leaks were from the oil filter housing/oil coolant pump and the lines to and from the turbocharger. Per Mini's tech bulletin on the matter the oil filter housing/oil coolant pump and the lines had to be replaced. Bottom line, in less than 2 months I've had to spend over $4000.00 in repairs. While they do have some nice vehicles and are easy to deal with, they do buy cars from auctions and flip them. Sometimes, like in a case like mine, you get a bad one. While I'm sure they would have been willing to have me bring the car into them to see if they could fix it, I just don't have faith in their abilities to do so properly, and since it is my daughter's car, I'm not willing to take that chance versus having someone I know for myself to be competent to get it repaired properly to the manufacturer's specifications with new OEM parts. So, all I can say is do your due diligence if you decide to buy a car from Lucky Motors, I didn't and it has cost me BIG TIME.

Customer service 3.0 Buying process 3.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

The experience that I have had with Lucky Motors has been...

1.2
by srvelarde on Jan 01, 2020

The experience that I have had with Lucky Motors has been terrible and a reoccurring nightmare that has cost me over $2,000 and has left me without a vehicle for over 3 and a 1/2 months. Upon purchasing the vehicle I noticed it may have been leaking gas. We agreed that I would purchase the vehicle with a signed agreement that the vehicle would be fixed. The mechanic and sales associate assured me that I could drive the vehicle home and bring the vehicle back over the weekend to fix the small gas leak. Driving the vehicle home it stalled and needed to be towed back to the dealership. The dealership kept the vehicle for over 3 months with little communication of completing the repairs. The dealership did provide me a car during the time of the repair, but when the vehicle was returned to me it continued to have problems. When I asked for a repair log of all the work or parts the dealership used to fix the vehicle-they were not able to produce the logs or receipts of the parts they reported they purchased. The car continues to leak gas and it is not operable. I had the vehicle towed to the dealership but have not received a plan of how the they will remedy the issue of them knowingly selling me a bad car, tried to cover it up and now continues to ignore me. Avoid Avoid Avoid

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Excellent honest and pleasant buying experience

5.0
by Bob T on Sep 19, 2019

Chris the owner Mario and RJ made my buying experience such a pleasure. They were honest, very responsive and knowledgeable. They made shipping fair and prompt.I had my own mechanic check the car and he agreed with everything Chris and Mario had to say about the car. I thank Lucky motors for an excellent buying experience and I highly recommend them.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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