Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Devin Pratt headshot

Devin Pratt

Finance 4.4 (197 Reviews)
Dane Paddock headshot

Dane Paddock

General Sales Manager 4.1 (173 Reviews)
Dealer Experience 7 years
Dealership Experience 7 years
Brian Fisher headshot

Brian Fisher

Internet 4.7 (163 Reviews)
Dealer Experience 16 years
Dealership Experience 5 years

Cars on the lot

176 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene are from Cars.com and DealerRater.com

2016 reviews

The person changing tires doesn’t ensure it is reset

2.0
by Gcoffman62 on Aug 26, 2022

The person changing tires doesn’t ensure it is reset properly. I have to keep going to les Schwab after each oil change to get the settings right on the vehicle. They don’t clean the outside of the vehicle when the grease on the paint. I always have to wash my truck to get the grease off. They need to pay more attention to detail

Customer service 3.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Gcoffman62, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

The dealership is always very clean and the staff are

5.0
by Marmil on Aug 26, 2022

The dealership is always very clean and the staff are always cheerful and helpful. This dealership is centrally located and very convenient for us.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Robert Bennett | General Manager

The service was good.

5.0
by Rich on Aug 20, 2022

The service was good. The people were professional and got the work done on it work done in the reasonable manner.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

Great dealership to work with.

5.0
by Justin Mettler on Aug 20, 2022

Great dealership to work with. Quick to respond and put a deal together that worked out for both of us. Very competitive pricing as well.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Very Happy

5.0
by Lonnie on Aug 19, 2022

Found the used truck I wanted and they worked with me so I could get it . Very happy.The salesman even got me an orange juice when I had a Low. That is service!!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Had routine maintenance performed (oil change).

5.0
by kellypwusmc on Aug 19, 2022

Had routine maintenance performed (oil change). The service was completed up to expectations in the time frame expected.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

Overall it was a good experience.

4.0
by MattDuck on Aug 17, 2022

Overall it was a good experience. Everyone was very polite and helpful. They have a good selection also.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

There only dealer around and have a good service writer.

5.0
by elyonsjr1292 on Aug 17, 2022

There only dealer around and have a good service writer. Great they offer shuttle service too.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

Dane met me half way on an expensive omission in the ad

4.0
by DANTHECARDUDE on Aug 16, 2022

Dane met me half way on an expensive omission in the ad for the car and I appreciate that.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Great service.

5.0
by ROBERT@TTSGLLC.COM on Aug 16, 2022

Great service. Walk through was educational and complete. Knowledge of the product was 10/10.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback! Sincerely, Robert Bennett | General Manager

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