Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Devin Pratt headshot

Devin Pratt

Finance 4.4 (182 Reviews)
Dane Paddock headshot

Dane Paddock

Sales Manager 4.4 (165 Reviews)
Dealer Experience 6 years
Dealership Experience 6 years
James McLean headshot

James McLean

Finance 4.6 (158 Reviews)

Cars on the lot

142 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene are from Cars.com and DealerRater.com

1866 reviews

Kody Lanterman was extremely helpful and nice, I couldn't

5.0
by Marta on Apr 06, 2022

Kody Lanterman was extremely helpful and nice, I couldn't be happier. He is never pushy and will find you the best deal around. I highly recommend Kody Lanterman as a sales representative at Litha Chrysler jeep dodge of Eugene.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Marta, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Kody's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Ryan Brown, General Sales Manager

So there is a 15 word minimum I guess we will come up

5.0
by MATT.RAMSEY01 on Apr 06, 2022

So there is a 15 word minimum I guess we will come up with 15 words at some point in time I’m tired of being harassed about doing a review the dealership did a great job I don’t like having to do these just my personal thing again the dealership did an amazing job very pleased I will be back I will refer other people to the dealership

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Bennett | General Manager

miss-clicked

Always got an update and a call back.

5.0
by Truenerd1001 on Apr 06, 2022

Always got an update and a call back. Service center was always helpful. Billy answered all questions and went above and beyond my expectations

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Truenerd1001, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Billy went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joseph Lawson, Service Manager

I came in with a coolant leak it took a while for them to

5.0
by Kristina on Apr 05, 2022

I came in with a coolant leak it took a while for them to find it they seemed very thorough. Turns out the oil cooler was leaking. It's was a bit expensive of a fix but so far it seems to have held up. We did a 15 hour drive with no problem. So it seems like they fixed it and we can get on with our life's. I would recommend them they are very helpful

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

Treated fine, but hate having to deal with car

3.0
by SHEWOLF2460 on Apr 02, 2022

Treated fine, but hate having to deal with car dealerships. They all seem to want to take advantage of the consumer.

Customer service 4.0 Overall experience 3.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Ryan Brown, General Sales Manager

Made it very easy to buy a car.

5.0
by CARDSFANKEN1 on Apr 02, 2022

Made it very easy to buy a car. No pressure at all. Ask for Sean. He was our sales person.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Ryan Brown, General Sales Manager

Very nice and respectful they valued my time and made me

5.0
by YOUNGBUC on Apr 01, 2022

Very nice and respectful they valued my time and made me feel like I was buying from a friend

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Ryan Brown, General Sales Manager

I plan on doing business again with Lithia dodge u guys were so awesome very nice and professional and I was in and out in no time best experience I have ever had at a dealership

Billy at the service department continued to go above and

5.0
by Truenerd1001 on Apr 01, 2022

Billy at the service department continued to go above and beyond my expectations. Kept me informed and up to date as to what was going on with my truck. Very happy with my experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Truenerd1001 and thank you for your kind words. We are very happy to hear that Billy was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Joseph Lawson, Service Manager

Very friendly staff that makes buying a vehicle easy and

5.0
by B on Mar 31, 2022

Very friendly staff that makes buying a vehicle easy and non pressured.best selection of vehicles

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Ryan Brown, General Sales Manager

Your dealership has always treated me with courtesy and

4.0
by HALESHIRLEY34 on Mar 28, 2022

Your dealership has always treated me with courtesy and respect.for the last 5 years

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Robert Bennett | General Manager

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