Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Devin Pratt headshot

Devin Pratt

Finance 4.4 (197 Reviews)
Dane Paddock headshot

Dane Paddock

General Sales Manager 4.1 (173 Reviews)
Dealer Experience 7 years
Dealership Experience 7 years
Brian Fisher headshot

Brian Fisher

Internet 4.7 (162 Reviews)
Dealer Experience 16 years
Dealership Experience 5 years

Cars on the lot

173 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene are from Cars.com and DealerRater.com

2011 reviews

They but scratches in my hood that have to be buffed out,

3.0
by dodgecarmopar on Sep 19, 2022

They but scratches in my hood that have to be buffed out, careless with people's property.

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

This is not the type of experience we seek to provide. We would like nothing more than to resolve this situation as soon as possible. Please contact us at your convenience. Sincerely, Joseph Lawson, Service Manager

Every staff member I encountered was very friendly.

5.0
by Janis Wellentin on Sep 18, 2022

Every staff member I encountered was very friendly. J. C. Mclean bent over backwards to get me a good deal. Very pleased

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Robert Bennett | General Manager

Lithia Eugene Dodge is the best place to get my truck.

5.0
by LONNIEMCKIM on Sep 18, 2022

Lithia Eugene Dodge is the best place to get my truck. They had the best price for the truck I wanted. They were easy to deal with and I got the truck at lithia with the best price. Thank you Lithia and gang for my truck.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Bennett | General Manager

They were great, John did what he said he would do and I

5.0
by NEIL7950 on Sep 17, 2022

They were great, John did what he said he would do and I can’t remember the finance guys name but he was great to

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Bennett | General Manager

Your welcome and it was great working with you guys,and the truck is great

The staff was friendly and helpful and I didn’t feel any

5.0
by MDLAFOLLETT on Sep 17, 2022

The staff was friendly and helpful and I didn’t feel any undue pressure from the sales team. They helped me find exactly what I was looking for.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Bennett | General Manager

This purchase was a very easy transition it was timely

4.0
by ANDREA7300 on Sep 17, 2022

This purchase was a very easy transition it was timely and the employees were very helpful.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Bennett | General Manager

I told them to service my vehicle and change every fluid

3.0
by NONE3 on Sep 16, 2022

I told them to service my vehicle and change every fluid on the truck when I checked the oil it had not been changed the fuel filter was not changed and air filter was not changed

Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

I like that I can talk to John, the same service person.

5.0
by janieb on Sep 16, 2022

I like that I can talk to John, the same service person. Everyone is courtous

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Dealer fixed the problem by assigning experienced

5.0
by Dufowg on Sep 16, 2022

Dealer fixed the problem by assigning experienced technician No cost I had a similar year Mercedes’ services at the same time Similar service One third the cost

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Bennett | General Manager

cannot get better service it was great and will co

5.0
by jay white on Sep 15, 2022

it was a great experience had no problems i don't know what i can say the service was great everybody did their best thank you jay

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

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