Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Devin Pratt headshot

Devin Pratt

Finance 4.4 (182 Reviews)
Dane Paddock headshot

Dane Paddock

General Sales Manager 4.4 (165 Reviews)
Dealer Experience 6 years
Dealership Experience 6 years
James McLean headshot

James McLean

Finance 4.6 (158 Reviews)

Cars on the lot

151 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene are from Cars.com and DealerRater.com

1871 reviews

The service was great and completed quickly.

5.0
by JPBOSS2000 on May 14, 2022

The service was great and completed quickly. They are great to deal with! Thanks for the shuttle service you provide. Keep up the great service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Seth my service advisor, is always good to work with!

4.0
by Jenniferh621 on May 13, 2022

Seth my service advisor, is always good to work with!! Thank you Seth for all your help

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

All who we worked with were, knowledgeable, friendly,

5.0
by AMCRAMBLER68 on May 12, 2022

All who we worked with were, knowledgeable, friendly, courteous, and eager to help us get into exactly what we were looking for. Will definitely return.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Very friendly personable giving out the information that

5.0
by SUZZEEQ_SUZZEEQ on May 11, 2022

Very friendly personable giving out the information that is needed about my vehicle tries to be be quick in a timely manner to get the car done. Offers the information that is needed to keep my car in tip top shape moving forward.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

This is a good dealership.

5.0
by Juan on May 10, 2022

This is a good dealership. They are very helpful and answered all of my questions.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

We had a very productive meeting at Lithia of Eugene!

5.0
by Moran on May 05, 2022

We had a very productive meeting at Lithia of Eugene! We were looking for a reliable newer used car to replace one we lost due to an accident.. your staff worked with us to accomplish that successfully. We then. needed a complete electrical repair after the wiring harness in the car was compromised by rodents. Your service department worked efficiently to diagnose and repair the system and sent us on our way. We are extremely satisfied With the professional interaction between us and the sales and service areas of Lithia of Eugene, thank you for being there! John and Valeska Moran - Eugene, OR.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Bennett | General Manager

Cory was awesome listened to what I wanted and helped me

5.0
by REDDEN331 on May 05, 2022

Cory was awesome listened to what I wanted and helped me all the way thru, never felt any pressure

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

REDDEN331, Cory is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

I made an appointment to have my key fob reprogrammed and

3.0
by kd on May 05, 2022

I made an appointment to have my key fob reprogrammed and was told they would “get to it when they could.” Waited nearly an hour. What’s the point of having an appointment?

Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Lawson, Service Manager

They were unable to assist with my issue due to a

4.0
by newlytaught@gmail.com on May 04, 2022

They were unable to assist with my issue due to a mechanical issue (the machine they needed to change my key codes was down), but were kind and receptive.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Lawson, Service Manager

Always extremely helpful, listen to our needs, explains

5.0
by LESWETZELL on May 04, 2022

Always extremely helpful, listen to our needs, explains repairs or services needed, sales staff is very personable our latest purchase with Brian Fisher was by far the best experience we have had since Harold Mcdonald was employed!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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