Lithia Chrysler Jeep Dodge Ram FIAT of Eugene

4.5

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
10:00am–6:00pm

Sales Team

Devin Pratt headshot

Devin Pratt

Finance 4.4 (191 Reviews)
Dane Paddock headshot

Dane Paddock

General Sales Manager 4.4 (168 Reviews)
Dealer Experience 6 years
Dealership Experience 6 years
James McLean headshot

James McLean

Finance 4.5 (160 Reviews)

Cars on the lot

173 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Eugene are from Cars.com and DealerRater.com

1955 reviews

There only dealer around and have a good service writer.

5.0
by elyonsjr1292 on Aug 17, 2022

There only dealer around and have a good service writer. Great they offer shuttle service too.

Overall experience 5.0 Does recommend this dealer.

Overall it was a good experience.

4.0
by MattDuck on Aug 17, 2022

Overall it was a good experience. Everyone was very polite and helpful. They have a good selection also.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Great service.

5.0
by ROBERT@TTSGLLC.COM on Aug 16, 2022

Great service. Walk through was educational and complete. Knowledge of the product was 10/10.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Dane met me half way on an expensive omission in the ad

4.0
by DANTHECARDUDE on Aug 16, 2022

Dane met me half way on an expensive omission in the ad for the car and I appreciate that.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

They were great took care of the recall took me home and

5.0
by mikeday1958 on Aug 15, 2022

They were great took care of the recall took me home and picked me up

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The service performed on my jeep was done perfectly and

5.0
by KAREN.K.CORPRON on Aug 14, 2022

The service performed on my jeep was done perfectly and on time. Thsnk you so much.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

I was sold a vehicle that I thought was idoling hard and

1.0
by QPIGGY on Aug 13, 2022

I was sold a vehicle that I thought was idoling hard and asked them to have the shop look at it. I was told int was normal. 6 months later very loud rattling. Finally got in for an appointment at the service center. They could not find the problem and told me to take it somewhere else. They let me drive my car away not giving me any impression it was not safe. 2 weeks later broke down on the side of the road. Need a new engine, transmission, torque converter and ignition switch so far

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Most times we have to come back for rework on engine

3.0
by robin35 on Aug 13, 2022

Most times we have to come back for rework on engine related issues. After this recent exhaust related re-do, we were told alternator not charging and quoted $1100 to change out. After refusing, we bought one for $200 from parts store. Prepared to install and found a wire disconnected. Hmm? Was it truly even an issue

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer.

Excellent parts and service consulting and resulting

5.0
by PAUL.LUSARDI on Aug 04, 2022

Excellent parts and service consulting and resulting installation of an OEM hitch for my new camper

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Lawson, Service Manager

Informative and professional as well as very

5.0
by CARW19 on Aug 04, 2022

Informative and professional as well as very knowledgeable. I would refer others to this dealership.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Robert Bennett | General Manager

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.