Liberty Ford Vermilion

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Cars on the lot

96 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Liberty Ford Vermilion are from Cars.com and DealerRater.com

841 reviews

My New Fusion

5.0
by Robert Ortiz on Oct 27, 2020

Great car, great experience, great salesman. I have bought my last 4 cars from Liberty Ford in Vermilion. And will always do so.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Reviews like yours provide encouraging feedback. If there is anything else we can do to assist you, please let us know! Take care!

Exhaust has factory holes that leak black suet .

3.8
by Edwin Saegert on Oct 02, 2020

Great dealership but one problem you buy a brand new vehicle you have a problem they don?t seem to wanna go the extra mile to correct the problem . Example bought a brand new 2020 Ford F150 factory holes were placed in the cattle attic converter and exhaust which leaks out black suet gets all over your driveway and garage floor . And they think that?s perfectly acceptable . Did not want to go any farther than to tell me that?s the way it?s made . And to me that is not acceptable .

Customer service 3.0 Buying process 5.0 Quality of repair 5.0 Overall experience 2.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Edwin, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please give us a call at (440) 967-6191 and we will do our best to make this better. We hope to hear from you soon. Liberty Ford-Lincoln 440-967-6191

Fusion 2020

5.0
by Maxine Koury on Sep 04, 2020

I enjoyed my experience. Everything was done with knowledge, curtesy and intelligence. I was very comfortable with my lease agent and my overall experience at Ford Liberty in Vermilon, Ohio.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I recently bought a car from liberty ford in vermilion....

5.0
by Sylviahendricks3525 on Aug 31, 2020

I recently bought a car from liberty ford in vermilion. They were amazing! They helped me find a car I loved very quickly, and the purchase process was very quick as well. All the employees were helpful and very friendly! It was a great experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Buying Experience made the transaction quick and...

5.0
by mexs10 on Aug 18, 2020

Great Buying Experience made the transaction quick and easy.My salesman was very easy to work with and had a vast knowledge of the vehicle i purchased.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I came into the dealership looking for a new vehicle and...

5.0
by bizkit225 on Aug 08, 2020

I came into the dealership looking for a new vehicle and a payment under $300 and my salesman weighed all my options and was able to deliver.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

Lincoln Nautllus purchaser

5.0
by Susie Slone on Aug 08, 2020

Liberty Ford in Vermilion did an excellent job in friendliness, effecienty, and answering questions regarding the Lincoln Nautilus. Everyone was friendly and courteous. I would definitely return to Liberty Ford for another purchase and recommend them to family and friends.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great overall experience! Friendly staff.

5.0
by Drew on Jul 24, 2020

I only take my vehicle to Liberty Ford in Vermilion Ohio. They have a great service team who are both friendly and knowledgeable. They take great care of my vehicle and I always leave with confidence knowing the work was done right.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

New car headache

1.5
by Jerome Radwanski on Jul 18, 2020

2020 explorer brand new carI had to have to windows replaced defective tinting the seals were messed up in both doors almost two months later still no parts and only 1 call to me with update I called twice no one has called me back. Also the drivers and passenger doors have dents in the metal under the paint so the doors look dented I was told that?s how they make cars these days $40k For to make imperfections I never had that problem with a car and I have owned a lot of cars

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Lincoln service

5.0
by Christopher Frank on Jun 26, 2020

Used Lincoln loaner for appointment. Ryan in service dept took care of my vehicle and made everything smooth

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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