Liberty Ford Vermilion

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Cars on the lot

90 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Liberty Ford Vermilion are from Cars.com and DealerRater.com

844 reviews

Me and my husband John bought a car from Jay Strauss on...

5.0
by effiemacgregor50 on Nov 26, 2020

Me and my husband John bought a car from Jay Strauss on Tuesday. Jay was so nice and accommodating to what we needed. Such a sweet salesman.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Review Guidelines

5.0
by Annette Wood on Nov 13, 2020

My family and I had a great experience with Bob Hug. He was very knowledgeable. He went over everything about the car and helped us with the rewards we were entitled to. We were never pressured and thus was the smoothest and most enjoyable time we have ever had when buying a car. I will always buy my car at the Vermilion Ford dealership.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service

5.0
by Ruth Rodeheaver on Oct 30, 2020

Always great service, whether buying or just getting service on your car

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ruth, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

My New Fusion

5.0
by Robert Ortiz on Oct 27, 2020

Great car, great experience, great salesman. I have bought my last 4 cars from Liberty Ford in Vermilion. And will always do so.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Reviews like yours provide encouraging feedback. If there is anything else we can do to assist you, please let us know! Take care!

Exhaust has factory holes that leak black suet .

3.8
by Edwin Saegert on Oct 02, 2020

Great dealership but one problem you buy a brand new vehicle you have a problem they don?t seem to wanna go the extra mile to correct the problem . Example bought a brand new 2020 Ford F150 factory holes were placed in the cattle attic converter and exhaust which leaks out black suet gets all over your driveway and garage floor . And they think that?s perfectly acceptable . Did not want to go any farther than to tell me that?s the way it?s made . And to me that is not acceptable .

Customer service 3.0 Buying process 5.0 Quality of repair 5.0 Overall experience 2.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Edwin, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please give us a call at (440) 967-6191 and we will do our best to make this better. We hope to hear from you soon. Liberty Ford-Lincoln 440-967-6191

Fusion 2020

5.0
by Maxine Koury on Sep 04, 2020

I enjoyed my experience. Everything was done with knowledge, curtesy and intelligence. I was very comfortable with my lease agent and my overall experience at Ford Liberty in Vermilon, Ohio.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I recently bought a car from liberty ford in vermilion....

5.0
by Sylviahendricks3525 on Aug 31, 2020

I recently bought a car from liberty ford in vermilion. They were amazing! They helped me find a car I loved very quickly, and the purchase process was very quick as well. All the employees were helpful and very friendly! It was a great experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Buying Experience made the transaction quick and...

5.0
by mexs10 on Aug 18, 2020

Great Buying Experience made the transaction quick and easy.My salesman was very easy to work with and had a vast knowledge of the vehicle i purchased.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I came into the dealership looking for a new vehicle and...

5.0
by bizkit225 on Aug 08, 2020

I came into the dealership looking for a new vehicle and a payment under $300 and my salesman weighed all my options and was able to deliver.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Safe travels!

Lincoln Nautllus purchaser

5.0
by Susie Slone on Aug 08, 2020

Liberty Ford in Vermilion did an excellent job in friendliness, effecienty, and answering questions regarding the Lincoln Nautilus. Everyone was friendly and courteous. I would definitely return to Liberty Ford for another purchase and recommend them to family and friends.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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