Liberty Ford Vermilion

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Cars on the lot

92 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Liberty Ford Vermilion are from Cars.com and DealerRater.com

843 reviews

Don't ever ever ever go to Liberty Ford!!! I was in a car...

1.0
by Dan on Jan 07, 2022

Don't ever ever ever go to Liberty Ford!!! I was in a car accident and I had my car taken there. I couldn't drive it the day after I got it back from them. Took it back up there and they had it sitting there for months and didn't do anything. I haven't been able to drive my car for over a year thanks to Liberty Ford. Two different service managers I dealt with both got fired. They made all kinds of promises to me and never fulfilled them. this shady dealership robbed me for $500 on my deductible, because it was a hit and run, and my insurance company out of $2,000. If anybody wants more proof of their lies and promises they don't fulfill. I have plenty of text messages and voicemails. I even talked to their general manager who wasn't going to do a xxxx thing about it. I wish I would have known before going there. I thought taking a Ford to a Ford dealership was a good idea, definitely not this Ford dealership. I've definitely learned my lesson. they don't care that I'm paying $300 a month for a vehicle that's sitting in my driveway that I can't even drive. They got their money they obviously don't care about their customers. I would trust a random backyard mechanic more than this supposed dealership.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Liberty Ford in Vermilion is the professional automotive...

5.0
by Hrfa190 on Dec 27, 2021

Liberty Ford in Vermilion is the professional automotive service provider that I trust to service my vehicles.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Have leased several cars over the last couple of decades....

5.0
by mtcmiller001 on Dec 27, 2021

Have leased several cars over the last couple of decades. I use A-plan so price is the same at different dealerships, its the service dept. that keeps me coming back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They strive to be better than the rest, and they’re...

5.0
by dogbuji on Sep 21, 2021

They strive to be better than the rest, and they’re excellent. Great quality of services from the salesman, financial officer, and maintenance team.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My wasn't cleaned very well, still had polishing dust on...

2.0
by gierlachs5 on Aug 10, 2021

My wasn't cleaned very well, still had polishing dust on my handle on the rear door that was really thick plus a white film on my windows.

Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Liberty Ford Vermilion. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Liberty Ford-Lincoln 440-967-6191

Oil change and tire rotation and I was in and out fast,...

5.0
by rjmcgill on Aug 10, 2021

Oil change and tire rotation and I was in and out fast, abut 45 minutes. The service personal were great too. I will keep going back when I need my cars werviced.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The salesperson I had was very good. Way above...

5.0
by brentsandy33 on Jul 26, 2021

The salesperson I had was very good. Way above expectations. Jeff C was very helpful. He discussed what was on the lot over the phone. I then went there met with him and purchased my new Bronco Sport.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

From sales to service I’ve always had a great experience,...

5.0
by Becca on Jul 25, 2021

From sales to service I’ve always had a great experience, taken care of and placed my needs up front and for the third time now gotten me into a vehicle I love

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was very happy with my first experience with Liberty...

5.0
by ed_bball on Jun 14, 2021

I was very happy with my first experience with Liberty Lincoln. My purchase of a Lincoln Nautilus : My salesman was very professional and very knowledgeable of the options on the vehicle. Also, I consider the appraisal of my trade in price was very fair. So we maid a deal. I rally enjoy my new purchase!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

New Car Purchase

5.0
by David Fennell on Jun 09, 2021

Mike Amantea knows his stuff and is truly a gentleman. Always friendly and helpful.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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