Liberty Ford Vermilion

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Cars on the lot

98 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Liberty Ford Vermilion are from Cars.com and DealerRater.com

841 reviews

Good buying experience

5.0
by Andrew M Kaya Jr on Mar 11, 2022

Very good experience considering the weather, everybody was spot on.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Experience!

5.0
by Brad G on Feb 21, 2022

Recently purchased a car from Mike A from Liberty Vermillion. It was no pressure, and we worked out a fair deal. Mike answered all my questions and was great to work with. When I traded in my car, my I had to clean out a lot of stuff from trunk, backseat, etc. It was freezing outside and Mike stayed out there with me, helped, and got me ready to go. I later took my car in to be deodorized, and when that was done, the car's exterior had been washed and was ready for pickup. The little touches were nice. Definitely recommend.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very friendly and very knowledgeable.

5.0
by Tedlee1970 on Feb 16, 2022

Very friendly and very knowledgeable. Helpful is so many ways. Sales and service were all very good.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

DONT TRUST A WORD THEY SAY

1.0
by JEFF NROGERS on Jan 31, 2022

CAR WAS TO BE DELIVERED CLEAN AND DETAILED--NOTHING WAs done--even insides had scuffs and filthy--outside was never washed even, wheels looks like never ever touched-FRONT GRILL BROKEN IN 2 PEASES-POOR EXCUSE FOR DEALERSHIP-NOT TRUSTWORTHY-sad

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

TYPICAL CAR DEALERSHIP--OVER PROMISE--WAY UNDER...

1.0
by ducklaking on Jan 31, 2022

TYPICAL CAR DEALERSHIP--OVER PROMISE--WAY UNDER DELIVER===CAN YOU IMAGINE HAVING A NEW CAR DELIVERED THAT WAs not even WASHED--PROMISED DETAIL--AND CAME WITH BROKEN FRONT GRILL--AND OTHER PROBLEMS THAT MAKE THIS A POOR EXPERIENCE--DONT BUY ON LINE FROM THEM--BUT YOU HAVE HEARD OF THE NORMAL PROBLEMS OF CAR DEALERS--THIS A PERFECT EXAMPLE===sad

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

micorreo@roadrunner.com

5.0
by Joseph Delgado on Jan 28, 2022

Service was fast and service team were friendiy! Lobby was clean but glass on fireplace needed cleaning,was the same on previous visit!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2018 Ford Escape

5.0
by Rose M. on Jan 14, 2022

This is my second Ford Escape I bought from Liberty Ford in Vermilion, Ohio. I love the Escapes and Liberty Ford is very good to work with. They ensure customer satisfaction.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Crooks! Don't trust this place!

1.0
by Dan Valvo on Jan 07, 2022

Don't ever ever ever go to Liberty Ford!!! I was in a car accident and I had my car taken there. I couldn't drive it the day after I got it back from them. Took it back up there and they had it sitting there for months and didn't do anything. I haven't been able to drive my car for over a year thanks to Liberty Ford. Two different service managers I dealt with both got fired. They made all kinds of promises to me and never fulfilled them. this shady dealership robbed me for $500 on my deductible, because it was a hit and run, and my insurance company out of $2,000. If anybody wants more proof of their lies and promises they don't fulfill. I have plenty of text messages and voicemails. I even talked to their general manager who wasn't going to do a xxxx thing about it. I wish I would have known before going there. I thought taking a Ford to a Ford dealership was a good idea, definitely not this Ford dealership. I've definitely learned my lesson. they don't care that I'm paying $300 a month for a vehicle that's sitting in my driveway that I can't even drive. They got their money they obviously don't care about their customers. I would trust a random backyard mechanic more than this supposed dealership.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Don't ever ever ever go to Liberty Ford!!! I was in a car...

1.0
by Dan on Jan 07, 2022

Don't ever ever ever go to Liberty Ford!!! I was in a car accident and I had my car taken there. I couldn't drive it the day after I got it back from them. Took it back up there and they had it sitting there for months and didn't do anything. I haven't been able to drive my car for over a year thanks to Liberty Ford. Two different service managers I dealt with both got fired. They made all kinds of promises to me and never fulfilled them. this shady dealership robbed me for $500 on my deductible, because it was a hit and run, and my insurance company out of $2,000. If anybody wants more proof of their lies and promises they don't fulfill. I have plenty of text messages and voicemails. I even talked to their general manager who wasn't going to do a xxxx thing about it. I wish I would have known before going there. I thought taking a Ford to a Ford dealership was a good idea, definitely not this Ford dealership. I've definitely learned my lesson. they don't care that I'm paying $300 a month for a vehicle that's sitting in my driveway that I can't even drive. They got their money they obviously don't care about their customers. I would trust a random backyard mechanic more than this supposed dealership.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Liberty Ford in Vermilion is the professional automotive...

5.0
by Hrfa190 on Dec 27, 2021

Liberty Ford in Vermilion is the professional automotive service provider that I trust to service my vehicles.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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