Liberty Ford Vermilion

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
Closed

Cars on the lot

93 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Liberty Ford Vermilion are from Cars.com and DealerRater.com

848 reviews

Liberty Ford Vermilion

5.0
by Patricia Mack on Sep 16, 2022

The purchase of my vehicle was excellent. My sales person, Dan Ortiz, still greets me whenever he sees me at the dealership, remembers my vehicle very specifically and asks about my experience with it. I am always able to get in for servicing , I?m treated politely, and feel comfortable with a service person now. They have a wonderful human interface. This facility is clean and attractive and comfortable if I need to wait.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Have purchased 2 Ford Motor Products from Liberty

1.0
by DavidM0604 on Sep 06, 2022

Have purchased 2 Ford Motor Products from Liberty Dealerships. I am so very disappointed with them. My last purchase was for a 2017 Lincoln MKX. I bought the Ford/Lincoln extended wrap policy for the CPO MKX, along with a pre-paid maintenance plan and Surface Care Protection. I traded the vehicle about 17 months into ownership and then contacted Liberty to begin the process to refund the balance of my pre-paid CPO FOMOCO wrap. The dealer would not return my calls. Perhaps a letter to Mr. William Ford, Chairman of the Ford Motor Company, will wake someone up at Liberty. I will NEVER purchase from them again!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Oil Change

5.0
by Christine Fulton on Aug 22, 2022

It was fine. Further inspections are too pricey. I can not afford the prices that was shown to me.

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service Appt. for Coolant

5.0
by Rose Melko on Aug 20, 2022

This is the second Ford Escape I have purchased from Liberty Ford in Vermilion,Ohio and the service is outstanding. Nick Harker is the best Service Manager around. He's knowledgeable, helpful, courteous.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Service at Liberty Ford Vermilion OH

5.0
by Cher Gargas on Aug 18, 2022

I had a very pleasant experience at Liberty Ford. The person taking my call to set up an appointment for an oil change/tire rotation was cordial and helpful with a time convenient to me. I was very pleased with all the associates who were very cordial and professional. And I was happy with the service on my car ? they even washed my car, which was an added plus.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

I was able to pick out my car online, I set up an

5.0
by chrismagda68 on Aug 12, 2022

I was able to pick out my car online, I set up an appointment for a test drive, and purchased my car the same day. I was pre-approved but they found me a better rate.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Satisfied customer

5.0
by Marvin Reed on Jul 29, 2022

Bob Ortis and the staff was very professional and informative. Bob made me feel comfortable with no buying pressure.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

John Yost

5.0
by John S Yost on Jun 05, 2022

Just a smooth transaction with great people.The salesman and manager were very non pressuring.Thanks

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Sales person went above and beyond to accommodate what I

5.0
by Suemy50 on May 31, 2022

Sales person went above and beyond to accommodate what I was looking for and my budget. I would totally recommend.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

rpmum3ju@earthlink.net

4.0
by June Martin on May 15, 2022

2012 Buick Enclave. Drove great they fixed an air conditioning problem, however when I drove it for about a week it developed an engine miss, bought an extended warranty have it scheduled at a local Ford Dealership. I feel I was treated fairly, just one of those things.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
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