Lexus of Tacoma at Fife

4.9

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–7:00pm
Sunday
10:00am–6:00pm

Cars on the lot

22 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Lexus of Tacoma at Fife are from Cars.com and DealerRater.com

915 reviews

Best service ever

5.0
by Maree on Jun 29, 2022

The service department is top notch. They take great care of my favorite car ever! I have confidence in their skills and integrity. They are on time and so accommodating.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Fantastic service every time I go there. They are

5.0
by Terry on Jun 17, 2022

Fantastic customer service, every time. Bern a customer over 20 years they are so good. Always friendly, professional and thorough. The car wash is great too. Excellent care. Great prices.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The service is why I keep coming back

5.0
by Cathrine on Jun 14, 2022

I've bought all three of my Lexus vehicles here. The service and team at this dealership is outstanding and unbeatable from anywhere else I've bought and/or serviced my vehicles. They give me no reason to go anywhere else. I always feel taken care of and appreciate their honesty for caring for my car and my safety. Go see Ed Lee in Service. He is full of information from buying, owning, servicing vehicles compared to Lexus.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Another very satisfied customer!

5.0
by Usbrit on Jun 09, 2022

Excellent, no pressure assistance from sales and finance staff, in particular David Easterbrook, the sales consultant, and Iris Chen the delivery specialist. Have been a client of Lexus of Tacoma for 17 years and our son is also a client. Highly recommend Lexus if Tacoma.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

AMAZING EXPERIENCE

5.0
by pamela Heales on Jun 07, 2022

From start to finish this was an excellent experience. Everyone was pleasant and accommodating. Katie, the sales rep i worked with, was fabulous. I took my 97 year old father with me. They were wonderful and caring with him. This allowed me to focus on purchasing a car. Thank you all for making this a very pleasant experience. I'm actually looking forward to doing business with you again. Can't say that about many dealerships.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

100% Full Service!

5.0
by Russell on Jun 01, 2022

A big shout-out to Patrick & Iris! Starting with Patrick resolved any and every issue I had, especially given the issues with the virus and shortages nation-wide. Iris is truly the wickipedia of how to walk anyone thru all the tech operations of the car followed with more information via email the same day. Wished I got it sooner but that's the way is all over . Great job getting me fitted with everything i need from any accessories, packages, tickets, and coordinating my follow-up appointments. One negative your office should look at though is your finance office did a credit check before telling me they would. This caused a problem because my wife and I locked our credit accounts from view for security. We recieved a letter saying our credit check failed! Many retirees lock their credit bureau access because of electronic theft (Federal Government Retiree Accounts). It did not effect my purchase but it did scare me when we know our rating is high 800's? Other then that and the 6 month wait Great experience! Thanks!

Customer service 5.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Experience

5.0
by Manuel and Linda on May 29, 2022

This is our second time purchasing/leasing from this dealership. Ty Hall is knowledgeable, professional and efficient. Iris was awesome in teaching two senior citizens how to use the technology- highly recommend this team!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2022 Lexus ES 300h

5.0
by Wind chimes on May 22, 2022

Pleased with new car even we had to wait about 3 months to get what exactly we had in our mind before came in Tacoma Lexus. Our salesman Phil was very informative and easy to work with, he took his time to make sure we get our “Dream Car”

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the incredible review! We appreciate you taking the time to share your purchasing experience with us. At Lexus of Tacoma, we believe in putting our customers first to create an experience you will remember with a smile on your face. Congratulations on the new ride and welcome to the Lexus family! Cheers, Lexus of Tacoma

They will service anything!!

5.0
by Steve on May 21, 2022

I own 2 Lexus and just purchased a Nissan Quest. Brought it in for brakes and oil change. I got a full safety, so I know the overall condition of the car. Great experience with David and his team.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time out of your day to leave us feedback, Steve! We are thrilled to learn that you had a good service experience with your recent visit to our dealership. Cheers, Lexus of Tacoma

An outstanding dealership!

5.0
by Barb on May 16, 2022

We just purchased a 2022 RX 350 from this dealership. The sales representative we worked with was incredible!! We had visited several Lexus dealers during the past year, and this one was by far the most welcoming, helpful, and professional. There was never any pressure to buy a vehicle and no push for us to purchase additional options. This dealership is outstanding. I would rate them a 10 if there were 10 stars.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for this outstanding review, Barb! It truly is our goal to make sure that all our guests get top notch treatment and have an easy car buying experience and we are glad to hear that we hit the mark for you. Thanks again and we hope you have a wonderful day! Cheers, Lexus of Tacoma

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.