Lexus of Seattle

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Cars on the lot

112 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Lexus of Seattle are from Cars.com and DealerRater.com

505 reviews

The car buying experience was very positive. Christopher...

4.0
by pepperkenomartin on Jan 06, 2022

The car buying experience was very positive. Christopher kept us informed of the car status throughout the process and got us the car we wanted in these difficult times. Unfortunately, COVID made the whole process more difficult to get a good hands-on training after our purchase of the vehicle. There is definitely a lot of new features to learn, we wish there was a class to learn more. Christopher went through some of the features but was too much for us to digest at the time. He was nice enough to send us a training video which helped. Overall, we love our car.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for sharing your positive experience working with Christopher! Please don't hesitate to reach out if there's anything additional we assist you with.

Great experience! See sales person Chris. He is great...

5.0
by Sean M on Dec 29, 2021

Great experience! See sales person Chris. He is great sales person. Highly recommend to visit Lexus of Seattle!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Sean, Thank you so much for your five-star review. We are very pleased to hear of your positive sales experience with Chris, and we will be sure to pass your feedback along. We hope you enjoy your new vehicle and thank you again for choosing Lexus of Seattle!

Everyone was extremely helpful. Helped me with all my...

5.0
by Gilberto.gonzalez on Nov 15, 2021

Everyone was extremely helpful. Helped me with all my questions. Pleasant experience from start to finish.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Gilberto! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Outstanding, customer-advocate dealership that goes the...

5.0
by Tetburyman on Oct 14, 2021

Outstanding, customer-advocate dealership that goes the extra mile to see it's customers are appropriately taken care of. Bravo!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Tetburyman, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Everything is wonderful, I really happy. Earl realy...

5.0
by Wati on Aug 25, 2021

Everything is wonderful, I really happy. Earl realy professional to handle Us, and very friendly. Really like Him.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank You for excellent Job, really Happy.

Not interested what I wanted in a car color and a hybrid,...

1.0
by Amazing B on Aug 02, 2021

Not interested what I wanted in a car color and a hybrid, seem to be ok with just to sale a car. Will not go back to dealership. It was just a sale.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to discuss this with you. If you are willing, please reach out to us at (877) 851-7450 so we can work towards a resolution. Thank you!

People were wonderful. I drive from SeaTac to here...

4.8
by rogersn on Jul 15, 2021

People were wonderful. I drive from SeaTac to here because of the great service. I like Jim Matson because he explains everything to help me understand and what will come up on the next visit. Good to be prepared. Side comment: I just don't like your physical set up in the receiving area for customers. I believe I made a comment on that already in another forum. It is not user friendly. Small, cramped...no place to set stuff down. Hard for someone who is ADD and needs a counter surface to work with during a transaction. Argh on the remodel job

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're glad you had such a wonderful experience with us! Thank you for taking the time to let us know how we did. We hope you have a great day!

Chris in Service was helpful, professional and friendly....

4.8
by MUNKBEE on Jun 08, 2021

Chris in Service was helpful, professional and friendly. I appreciated the calls to let me know the progress of ordering parts, completing the work and returning for pick up.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Lexus of Seattle in Lynnwood

5.0
by Jacque Rasmussen on Jun 04, 2021

Outstanding performance by all employees encountered at this dealership. Does not make me want to shy away from going back for anything I need.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Jacque, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Seattle! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day.

Buyer

5.0
by Wati Achtner on May 22, 2021

Very good and satisfied , the seller very professional.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Wati, we are very happy to have provided you with such a positive experience!

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