Lexus of Cerritos

4.7

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
8:30am–9:00pm
Sunday
9:00am–9:00pm

Cars on the lot

239 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Cerritos are from Cars.com and DealerRater.com

2173 reviews

Lexus Maintenance

5.0
by Brian Moran on Apr 28, 2022

From start to finish my maintenance service went smooth. Anthony Olmerdo and his team ensured I was assisted with the process from the moment I arrived to the repair facility.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Brian, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Service 20K

3.0
by Pensiri Prateepasen on Apr 26, 2022

I went to service to 20,000 mile maintenance and after that my oil engine leaked.

Customer service 3.0 Buying process 3.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Pensiri, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (562) 263-7857. We'd appreciate the chance to make your experience a positive one.

Cerritos Lexus center

5.0
by Rita Gaither on Apr 26, 2022

I?m very satisfied with the service at Cerritos Lexus Auto center

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Rita, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Lexus of Cerritos

5.0
by Dilip Potnis on Apr 26, 2022

Service was outstanding. Service rep was very courteous.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Dilip, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Was at lobby for 5 hours for a simple oil change nothing

1.0
by Cyn on Apr 25, 2022

Was at lobby for 5 hours for a simple oil change nothing else. .won't ever be back here .

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, we are deeply disappointed by your experience at Lexus of Cerritos. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 263-7857. We hope to hear from you.

Service adviser was great in helping me with my car issue

5.0
by David Perez on Apr 24, 2022

Service adviser was great in helping me with my car issue Great service dealer found issue fast very helpful

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Lexus of Cerritos

5.0
by Dr. Brown on Apr 23, 2022

Great service! Detailed maintenance program. Wait time is reasonable and not too long. Complimentary car wash. Car loaner available if necessary. Awesome!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Great Experience and Price

5.0
by Saro H on Apr 23, 2022

We had a great experience at this dealership, working with Nader and Janet, and got the Costco referral discount, which led to very good price where other dealerships are adding ridiculous markups.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Saro, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Exceptional Customer Service

5.0
by Kelly Ty on Apr 22, 2022

The service team at Lexus of Cerritos is exceptional. There is a dealership closer to where I live but I?m willing to drive the extra way just to bring my car there.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Kelly, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Lexus Service

5.0
by Shana Carlos on Apr 21, 2022

Service and location is always great. Wait time is long however the lobby set up makes it easy to work remotely while your waiting for car.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Shana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.