Lexus of Cerritos

4.7

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
8:30am–9:00pm
Sunday
9:00am–9:00pm

Cars on the lot

236 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Cerritos are from Cars.com and DealerRater.com

2173 reviews

Dorothy L

5.0
by Rosalia Osuna on May 06, 2022

I am very satisfied with Dorothy as my consultant, she showed concern about her job. Last time I was there the person that helped me out had very bad communication skills.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Rosalia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

AutoNation

5.0
by Ronnie Navarro on May 06, 2022

Good experience at Auto Nation. I bought my Lexus IS 300 2018 F Sport , and love it.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Ronnie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I can?t stop smiling ?

5.0
by Lawanda King on May 05, 2022

My experience at Cerritos Lexus Was Phenomenal. I need to give a Huge shoutout to Steven and T.George you guy?s the best.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Auto Detail

5.0
by Deatra Handy on May 04, 2022

Excellent Service thorough and friendly sales person and service person thanks

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Efficient, fair pricing and friendly staff

5.0
by RL Policar on May 04, 2022

The whole process was painless. I found a vehicle on their website, I reached out and then Yesenia got in contact. She answered all my questions and when I asked for an out-the-door price, they actually provided it. I've tried doing the same at other dealerships, but they would tell me to come down to discuss it. But rather than waste my time, Yesenia was able to get me a very fair price. So that's when I decided to reserve the car so I can check it out the next day. But I was able to go that same day, I test drove it, liked it. I pulled the trigger. When it came down to the finance office, the price quoted was slightly different, only because the DMV fees were about $100 higher than quoted. The nice gentleman explained everything to me and showed me what caused the slight increase. I still felt the price was reasonable and in about 45 minutes, I was getting into my new-to-me truck. I was really impressed on how efficient things were and I would totally consider buying another vehicle from this dealership in the future.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service maintenance

5.0
by Jonathan C on May 03, 2022

The service consultant, Alex Cruz is always very attentive to clients? needs.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I called and ask the salesman to tell which of two used

1.0
by Kntry26 on May 02, 2022

I called and ask the salesman to tell which of two used LX570’s was cleaner. He never called me back.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (562) 263-7857 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

95,000 mile check up

5.0
by Lori Wilkinson on May 01, 2022

Great job. Car runs great! Not sure what else to write as it was just The normal service on my car. Great job glad I went needed to get it done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Lori, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Need to Provide Service

1.0
by Nam on Apr 29, 2022

High on empty PR and low on delivery of service. Had to go back twice to get service done. The service rep was totally inept.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Nam, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

Owner

5.0
by Alaaeldin Karar on Apr 29, 2022

Friendly, nice place sets the bar very high treating their customers

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Alaaeldin, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

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