Lexus of Arlington

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Haresh Trivedi headshot

Haresh Trivedi

Service Advisor 4.9 (767 Reviews)
Thomas Prondzinski headshot

Thomas Prondzinski

Service Director 4.9 (399 Reviews)
Tony  Coyoc headshot

Tony Coyoc

Service Advisor 4.9 (139 Reviews)

Cars on the lot

113 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

2996 reviews

Always easy to schedule my service appts.

5.0
by Lexus IS 250 on Jun 17, 2022

Always easy to schedule my service appts. Sevice team is knowledgeable and very accommodating. Keep track of all service history and helpful to recommend required services.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

I’ve always had a enjoyable experience here and good

5.0
by aholmes412 on Jun 17, 2022

I’ve always had a enjoyable experience here and good conversation with the service consultants. Especially Haresh.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

2016 GS

5.0
by Rich Toepper on Jun 16, 2022

my car was repaired from the extended warranty and saved me 6000.00. I also had the plugs changed and the injectors cleaned and in this high priced gas environment I am grateful for the slightly better mileage.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Rich, Wow! Thank you so much for this great 5-star service review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime!

Tom P provided exceptional service for me yesterday.

5.0
by marksmi on Jun 16, 2022

Tom P provided exceptional service for me yesterday. He kept me up-to-date on all aspects of the service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that Thomas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

Everyone is knowledgeable of what their job is.

5.0
by NANCIE302 on Jun 16, 2022

Everyone is knowledgeable of what their job is. The facility is very clean and relaxing while you wait for the service of your car.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Nancie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Very knowledgeable service advisors and sales team!

5.0
by Orest Zubrycky on Jun 16, 2022

Very knowledgeable service advisors and sales team! Always suggest what works better for a client!Service Advisor Lori did make sure that all maintenance was completed in timely manner according to my daily schedule and Sales Consultant Vlad help me to order new car without any hassle ! Highly recommend Lexus Dealer!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Orest, Thank you so much for choosing Lexus of Arlington! Feel free to reach out to Lori or our team if we can be of any more assistance!

The professional way I was treated was beyond perfect.

5.0
by abgtweety on Jun 15, 2022

The professional way I was treated was beyond perfect. From the time I drove in the building to the moment I paid my bill. Such courteous staff and the facility was clean and comfortable. Couldn’t be happier.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with Anthony and our team. We're glad to hear we delivered such a great experience!

Great customer service.

5.0
by Rivnut on Jun 15, 2022

Great customer service. Took vehicle to dealership for CEL. Fault code was active when I arrived. Unfortunately, the code cleared when the vehicle was moved to the service bay. They confirmed code showed in history, but they were unable to duplicate the issue. No charge for this visit!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate your business and our team looks forward to serving you again soon!

I rarely have a problem with my service.

5.0
by cns1108 on Jun 15, 2022

I rarely have a problem with my service. Everyone is very helpful & professional. When there was a problem, they went over and above to fix the issue. I always bring my new car in for service there.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jose is a very helpful consultant.

5.0
by UPHUC00 on Jun 14, 2022

Jose is a very helpful consultant. He satisfied all of my needs. His service is perfect.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

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