Lexus of Arlington

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Haresh Trivedi headshot

Haresh Trivedi

Service Advisor 4.9 (767 Reviews)
Thomas Prondzinski headshot

Thomas Prondzinski

Service Director 4.9 (399 Reviews)
Tony  Coyoc headshot

Tony Coyoc

Service Advisor 4.9 (138 Reviews)

Cars on the lot

112 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

2992 reviews

Efficient, clean, kind, pleasant and knowledgeable staff,

5.0
by TAMMYCHIPAIN on Jun 20, 2022

Efficient, clean, kind, pleasant and knowledgeable staff, accommodating, take time to explain things, keep in contact throughout service. Love the loaner option!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

easy great service professional in and out

5.0
by sgottlieb23 on Jun 18, 2022

easy great service professional in and out quickly Comfortable settings to wait Easy and fast experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that Thomas had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

This was my first time getting service there and l was

5.0
by dedwardsboc on Jun 18, 2022

This was my first time getting service there and l was treated well . If I need service again I will consider using this dealer

Customer service 3.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind words for our service department! Please don't hesitate to let us know if we can be of further assistance.

Friday

5.0
by Madhouse on Jun 18, 2022

Had my car in for annual checkup and some other things. Met with Anthony. Anthony took care of the issues and was a pleasure to talk to.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about Anthony and our team. We’re here for you anytime!

No games, great deal, honest salesman

5.0
by Ryan on Jun 18, 2022

Worked w jordan zell. Strait shooter no games with trade in values or window sticker “market adjustments” very refreshing to have a positive old school experience now-a-days

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ryan, Thank you so much for your kind words for Jordan, and for taking the time to leave us this wonderful feedback!

Great service department and I will be going back for all

5.0
by Danielmpark123 on Jun 17, 2022

Great service department and I will be going back for all my service needs on my Lexus

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Great service department and I will be back for sure.

Always easy to schedule my service appts.

5.0
by Lexus IS 250 on Jun 17, 2022

Always easy to schedule my service appts. Sevice team is knowledgeable and very accommodating. Keep track of all service history and helpful to recommend required services.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

I’ve always had a enjoyable experience here and good

5.0
by aholmes412 on Jun 17, 2022

I’ve always had a enjoyable experience here and good conversation with the service consultants. Especially Haresh.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Everyone is knowledgeable of what their job is.

5.0
by NANCIE302 on Jun 16, 2022

Everyone is knowledgeable of what their job is. The facility is very clean and relaxing while you wait for the service of your car.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Nancie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Very knowledgeable service advisors and sales team!

5.0
by Orest Zubrycky on Jun 16, 2022

Very knowledgeable service advisors and sales team! Always suggest what works better for a client!Service Advisor Lori did make sure that all maintenance was completed in timely manner according to my daily schedule and Sales Consultant Vlad help me to order new car without any hassle ! Highly recommend Lexus Dealer!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Orest, Thank you so much for choosing Lexus of Arlington! Feel free to reach out to Lori or our team if we can be of any more assistance!

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