Lexus of Arlington

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Haresh Trivedi headshot

Haresh Trivedi

Service Advisor 4.9 (767 Reviews)
Thomas Prondzinski headshot

Thomas Prondzinski

Service Director 4.9 (399 Reviews)
Tony  Coyoc headshot

Tony Coyoc

Service Advisor 4.9 (135 Reviews)

Cars on the lot

96 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

2985 reviews

Excellent service from a very organized dealership Top

5.0
by Army1 on Jun 27, 2022

Excellent service from a very organized dealership Top notch service advisor that takes pride in the job he was very helpful and responsive in the work needed and the status of the vehicle during and after completion. Great experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

I appreciate the courtesy and the loaner vehicle

5.0
by carbuyer on Jun 27, 2022

I appreciate the courtesy and the loaner vehicle provided. In particular, Ed was very helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. We're happy to hear our Ed and team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Excellent service.

5.0
by Lexusfan on Jun 27, 2022

Excellent service. It was a please to work with Haresh. He goes out of his way to explain everything. I will be back

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Haresh to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

Everyone was helpful.

5.0
by Henry on Jun 27, 2022

Everyone was helpful. From the service personnel to the cashier they all wanted to make sure my needs were met.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Great service.

5.0
by VIOGRO on Jun 25, 2022

Great service. The staff is professional. And it is very easy to make an appointment online and quickly to finish the maintanance.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

The service area was clean and well staffed.

5.0
by BMARIENICOLAS on Jun 25, 2022

The service area was clean and well staffed. Really liked working with Haresh. He is professional and very knowledgeable

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Haresh delivered such a great experience!

I travel from Wheaton which takes me longer than any

4.0
by Smoore6149 on Jun 25, 2022

I travel from Wheaton which takes me longer than any dealer in my area. The reason I travel farther than I should is because of your complete operation. From the time I arrive till I leave the whole experience is worth the time. I know Mr. Garcia and Mr. Trivedi on both occasions took very good care of my car as well as myself. So keep your staff they do a fine job.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Jose and Haresh!

It was easy to make an appointment online.

5.0
by Marie A on Jun 24, 2022

It was easy to make an appointment online. The service staff is professional and knowledgeable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your feedback with us, Marie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

I have been coming to this dealership for long time.

5.0
by sunshawninc on Jun 23, 2022

I have been coming to this dealership for long time.They know what needs to be fixed.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Great service dept.

5.0
by JosephPirogovsky on Jun 23, 2022

Great service dept. these people know their cars and do a great job servicing them. Always very professional, courteous and pleasant. My service adviser Lori is simply great. She takes care of my car and makes me feel safe and happy driving my Lexus.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

As I said, this dealership is one of the best. No-nonsense and completely customer oriented. No reason to go anywhere else. From The buying of a new car to post-sale maintenance is done with respect to the customer.

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