Lexus of Arlington
Hours of Operation
Cars on the lot
I was not there for long.
I was not there for long.but I was impressed by the size and professionalism of the dealership
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
good place good service assistance 👍 done the work on
good place good service assistance 👍 done the work on time. answer all service questions . Haresh Trivedi is a good service consultant.
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Did whatever was necessary to get you into the car of
Did whatever was necessary to get you into the car of your choice… Went above and beyond to make you feel at home, happy and give you the best deal possible. Win win situation for all involved
Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Great service advisor
I’ve been going to Arlington Lexus for over 10 years now and had Haresh Trivedi as a service advisor. I completely trust him and I don’t feel like he’s hard selling me on services. I’ve actually left another Lexus dealership because of that. I recommend this service dealership any day!
Thank you so much for your 5 star review and your loyalty to Lexus of Arlington. We truly appreciate your business.
Charged $185 to locate noise in steering.
Charged $185 to locate noise in steering. Found it was in the steering rack. Wanted to charge another $185 to locate specifically where in the steering rack noise was coming from. Not entirely truthful about costs. Received the car back and noticed the alignment was off - car had an alignment performed 44 miles before bringing to this dealer. In relation to 12 o’clock, it was at the 9 or 10 o’clock position.
Super clean, really really good waiting areas with lots
Super clean, really really good waiting areas with lots of very comfy seats, giant TV's, mini golf, arcade, gym, and more. Very friendly staff. Minimal amount of sales pitches for warranties lol
Thank you for sharing your thoughts about your excellent experience with Lexus of Arlington. We truly appreciate your business and look forward to having you as one of our valued customers for years to come.
Lori, was my service advisor and she was incredibly
Lori, was my service advisor and she was incredibly helpful and we had a very nice chat as she did the paperwork for my service and told me about the amenities on the second floor to pass the time why I waited. The guys did a great job of cleaning the car as well….!
Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lori and our team, and we look forward to working with you again.
Service was prompt and we received a video relating tire
Service was prompt and we received a video relating tire and brake measurements besides a complete explanation of what was done after service completion. All personnel were friendly and professional.
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!
Everyone here was super nice and very helpful.
Everyone here was super nice and very helpful. I would definitely recommend my friends and family to come here.
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Thank you for choosing Lexus of Arlington and for helping to spread the word about us. We're here for you anytime.
Was pleasure to work with everyone.
Was pleasure to work with everyone. Good Customer Service, Financial department and Technology support Definitely good experience
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.