Lexus of Arlington

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Haresh Trivedi headshot

Haresh Trivedi

Service Advisor 4.9 (793 Reviews)
Thomas Prondzinski headshot

Thomas Prondzinski

Service Director 4.9 (411 Reviews)
Tony  Coyoc headshot

Tony Coyoc

Service Advisor 4.8 (153 Reviews)

Cars on the lot

135 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

3101 reviews

I was not there for long.

5.0
by KHALEEL.21 on Aug 07, 2022

I was not there for long.but I was impressed by the size and professionalism of the dealership

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

good place good service assistance 👍 done the work on

5.0
by RKUNCHERIA on Aug 07, 2022

good place good service assistance 👍 done the work on time. answer all service questions . Haresh Trivedi is a good service consultant.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Did whatever was necessary to get you into the car of

5.0
by Ray on Aug 07, 2022

Did whatever was necessary to get you into the car of your choice… Went above and beyond to make you feel at home, happy and give you the best deal possible. Win win situation for all involved

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for your feedback on your recent visit to Lexus of Arlington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Great service advisor

5.0
by EO on Aug 06, 2022

I’ve been going to Arlington Lexus for over 10 years now and had Haresh Trivedi as a service advisor. I completely trust him and I don’t feel like he’s hard selling me on services. I’ve actually left another Lexus dealership because of that. I recommend this service dealership any day!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for your 5 star review and your loyalty to Lexus of Arlington. We truly appreciate your business.

Charged $185 to locate noise in steering.

2.0
by Tzs5183 on Aug 05, 2022

Charged $185 to locate noise in steering. Found it was in the steering rack. Wanted to charge another $185 to locate specifically where in the steering rack noise was coming from. Not entirely truthful about costs. Received the car back and noticed the alignment was off - car had an alignment performed 44 miles before bringing to this dealer. In relation to 12 o’clock, it was at the 9 or 10 o’clock position.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

Super clean, really really good waiting areas with lots

5.0
by TheReapr on Aug 05, 2022

Super clean, really really good waiting areas with lots of very comfy seats, giant TV's, mini golf, arcade, gym, and more. Very friendly staff. Minimal amount of sales pitches for warranties lol

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your thoughts about your excellent experience with Lexus of Arlington. We truly appreciate your business and look forward to having you as one of our valued customers for years to come.

Lori, was my service advisor and she was incredibly

5.0
by JIM.RUSSELL43 on Aug 05, 2022

Lori, was my service advisor and she was incredibly helpful and we had a very nice chat as she did the paperwork for my service and told me about the amenities on the second floor to pass the time why I waited. The guys did a great job of cleaning the car as well….!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lori and our team, and we look forward to working with you again.

Service was prompt and we received a video relating tire

5.0
by MPB4775 on Aug 05, 2022

Service was prompt and we received a video relating tire and brake measurements besides a complete explanation of what was done after service completion. All personnel were friendly and professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

Everyone here was super nice and very helpful.

5.0
by alassak9 on Aug 05, 2022

Everyone here was super nice and very helpful. I would definitely recommend my friends and family to come here.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Thank you for choosing Lexus of Arlington and for helping to spread the word about us. We're here for you anytime.

Was pleasure to work with everyone.

5.0
by LETATBE on Aug 04, 2022

Was pleasure to work with everyone. Good Customer Service, Financial department and Technology support Definitely good experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

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