Lexus of Arlington

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Haresh Trivedi headshot

Haresh Trivedi

Service Advisor 4.9 (802 Reviews)
Thomas Prondzinski headshot

Thomas Prondzinski

Service Director 4.9 (412 Reviews)
Tony  Coyoc headshot

Tony Coyoc

Service Advisor 4.8 (154 Reviews)

Cars on the lot

134 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

3129 reviews

Always great service at this dealership - Haresh is very

5.0
by msa60010 on Aug 17, 2022

Always great service at this dealership - Haresh is very helpful and great to work with!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and this review. We're happy to hear Haresh was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Very helpful to answering my questions and providing me

5.0
by Crod350 on Aug 17, 2022

Very helpful to answering my questions and providing me with a good service experience. Word 15

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Staff was accommodating, should have been better about a

4.0
by WIBARRYA on Aug 17, 2022

Staff was accommodating, should have been better about a couples of issues. I bought a 40.000 plus used car and didn't notice until I was headed to the highway that I had 10 miles of gas. At that price the car should have had a full tank.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Awesome dealership.

5.0
by TMORAETES on Aug 16, 2022

Awesome dealership. Friendly and very trustworthy. Salesman Alex is the best. Service department is top notch

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

Prompt service, addressed all my questions and I was

5.0
by DPETRISOR on Aug 16, 2022

Prompt service, addressed all my questions and I was offered a clear picture of the status of my car and what needs to be addressed in the future visits.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

We all have expectations of the service we receive.

5.0
by NORRIS.SMITH on Aug 15, 2022

We all have expectations of the service we receive. I am happy to say that Lexus of Arlington Heights meets and exceeds my expectations.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

Haresh is always very thorough when looking through the

5.0
by ski_co on Aug 14, 2022

Haresh is always very thorough when looking through the service records and explaining maintenance options.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with Haresh and our team. We're glad to hear we delivered such a great experience!

Their service department is professionally run.

5.0
by TDROTI on Aug 13, 2022

Their service department is professionally run. The employees are very accommodating. My vehicle was ready when promised!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

I bought my Lexus on one of the first days they opened.

5.0
by LINDASZINN on Aug 13, 2022

I bought my Lexus on one of the first days they opened. I absolutely love them. From my very first visit, I’ve been treated with respect and the best customer experience with every visit. They are like no other dealership. When I am due for service or if I just come in for a Road Trip inspection, for which they have free offers, I am told the things that I definitely don’t need. They don’t take advantage of people and try to make money for services not necessary. I will never own anything that’s not purchased from this dealership. They provide free car wash service. If a tire is low, pop in and they just simply do it for you. Their service department is unsurpassed by any other. I’m a huge fan. I know what customer experience is and they are top-notch. It doesn’t get any better. I highly recommend Arlington Heights Lexus to everyone!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that Haresh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

The salesman and finance person both did an excellent

5.0
by ATHER on Aug 12, 2022

The salesman and finance person both did an excellent job and worked to cater our requests

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kamil met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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