Lexus of Arlington

4.7

Hours of Operation

Service
Monday
7:00am–9:00pm
Tuesday
7:00am–9:00pm
Wednesday
7:00am–9:00pm
Thursday
7:00am–9:00pm
Friday
7:00am–9:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Haresh Trivedi headshot

Haresh Trivedi

Service Advisor 4.9 (731 Reviews)
Thomas Prondzinski headshot

Thomas Prondzinski

Service Director 4.9 (393 Reviews)
Alex Castro headshot

Alex Castro

Master Product Certified & Lease Consultant 4.7 (124 Reviews)
Dealership Experience 13 years

Cars on the lot

99 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Lexus of Arlington are from Cars.com and DealerRater.com

2850 reviews

Car service and check up

5.0
by Jill on May 23, 2022

Haresh was polite and clearly explained what service was needed. A loaner car was provided, service promptly completed. I would highly recommend this dealership for outstanding, professional service.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Since I purchased my RX 350 new from Arlington Lexus in

5.0
by kenireneerin on May 23, 2022

Since I purchased my RX 350 new from Arlington Lexus in April, 2012, I've experienced total professionalism from the staff at Arlington Lexus. From new car preparation to service, I've enjoyed friendliness, understanding and excellence. In the years following my 2012 purchase, servicing my vehicle was paramount in dealing with Arlington Lexus. Led by Tom Prondzinski, I couldn't be more pleased with the service I got from Arlington Lexus. The attention, understanding and turn-around I received was excellent.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate your business and our team looks forward to serving you again soon!

The service at Lexus IS very professional and fast.

5.0
by OSCORO on May 23, 2022

The service at Lexus IS very professional and fast. The staff are very kind and knowledgeable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Very professional and very courteous… Job well done and

5.0
by JR_324101 on May 23, 2022

Very professional and very courteous… Job well done and they were also very friendly people

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Caesar is the best sales person to assist any customer

5.0
by tporche2 on May 23, 2022

Caesar is the best sales person to assist any customer looking for a car. I walked around for several minutes and Caesar was the only one to assist me with buying a car after he finished helping another customer. Continued blessings for the dealership and for Caesar😊

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your excellent review! We are so glad that Caesar and Rashard had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

Great service - I have an older Lexus that wasn’t

5.0
by Martin on May 23, 2022

Great service - I have an older Lexus that wasn’t purchased from the store and they treated me like a customer thar purchased several cars. Above and beyond

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Martin, Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

My tech was very knowledgeable and professional in

5.0
by Richardhsack on May 23, 2022

My tech was very knowledgeable and professional in dealing with me. The car looked great when I received it from my tech.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Richard, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

User friendly customer service, prompt and accurate

5.0
by Review on May 21, 2022

User friendly customer service, prompt and accurate maintenance provided with each scheduled interval, delivered as expected.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Excellent service and customer care.

5.0
by KIRTIDAKOTHARI on May 21, 2022

Excellent service and customer care. Harish goes above and beyond. Great place to get service done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

We had a great all around experience purchasing our

5.0
by Mbbpk on May 21, 2022

We had a great all around experience purchasing our vehicle at this dealership. Everything was smooth and quick.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington!

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