Larry H. Miller Volkswagen Lakewood

OVERALL JESUS MORA MADE THE PROCESS SMOOTH AND EASY I WILL DEFINITELY COME BACK* THANKS FOR THE GOOD DEAL! AND THAT SAL GUY HE TAKES A BEATING IN THAT SERVICE POSITION BUT I KNOW EVERY TIME I TAKE IT IN HE MAKES MY SERVICE SMOOTH.

I am pleased with Tim Kelley’s sales with my new 2021 Vw Jetta R-Line, he had the best attitude, went above and beyond expectations well I was there and offered if I needed anything else at the time of the sale and the end of the sale I highly recommend him to anyone looking to buy there first car!

Chelsee the Finance Manager was the best, she walked me through the paperwork of my new 2021 VW Jetta R-line, welcomed me to the Lakewood Volkswagen, and went way beyond expectations, her attitude was super positive and welcoming I highly recommend and am excited for the next individual who gets to do business with her I had the best experience both finalizing my car and just having a conversation not many people go above and beyond there expectations like she did, I hope this makes its way to her boss as I would love more than anything for her to be recognized for her hard work! Thank you Chelsee for everything you helped with on my visit to your dealership.

Absolutely the worst dealership experience of my life. A bait and switch from day 1. A seemingly helpful salesperson was quick to reach out but the follow up was abysmal. I waited for 2 days for non existent inspection/service records and they sold it out from under me instead of being honest. Shady practices, terrible customer service. The worst part is the salesman didn’t even have the decency to call me himself. Avoid Tyler, Jason, and Shy at all costs.

Todd was exceptional! What would have been a tricky deal structure, Todd made it easy and uncomplicated. If you are looking for an knowledgeable and exceptional salesman, Todd is your go to!

I purchased a VW out of state and moved to Lakewood about 7 years ago. I started going to LHM-VW since that time and bought a new VW from the dealership about 4 years ago. All this is to say, I've been in and out of the dealership and service center many many time with different vehicles and have always enjoyed the professionalism and curtesy that I've received from Sal. He regularly is there when I pick up or drop off my vehicle and is willing to help with questions over the phone when I am unsure if my vehicle needs to come in or not. I don't regularly leave reviews on anything but Sal's service deserves to be recognized and I hope this review makes it to his management team. Thanks Sal for your excellent service!

Todd made the process smooth and truly cared that we had a positive buying experience. He also took the time to to walk through all the car's features in detail.

No complaints!! Todd Nelson and his team made buying and finding the right car a breeze. Highly recommend.

WOW! What a FIRST-RATE experience we had purchasing our 2022 Taos thanks to Tyler Deven. Tyler is a GO-GETTER: high-energy, super responsive, easy to chat with, friendly, and honest. We live six hours away so this entire transaction was done over the phone + video. Within twenty minutes of calling in, Tyler got us a fair price for our trade-in, found the car we had asked about, and helped us to negotiate a great price for it. He then spent the entire following day driving our car to us and helping us finalize paperwork once we met up with him. Tyler is professional, courteous, kind, and willing to go the extra mile (literally) to make your buying experience a pleasure. I HIGHLY recommend working with him. Thank you Tyler, for all of your hard work to make our new car purchase happen. Sincerely, Sara & Stephan Hefti Lander, WY

Decent customer service spoiled by dishonest pricing games. Asked for pricing on a car listed at $22k and they jacked up the price by $4k. Not only that, they added $1.5k in service charges to get the car in condition to sell. Avoid