Landers CDJR of Norman

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
Closed

Sales Team

Braxton Stoneking headshot

Braxton Stoneking

Service Consultant 4.5 (866 Reviews)
Dealer Experience 8 years
Dealership Experience 4 years
Teresa Yargee headshot

Teresa Yargee

Service Consultant 4.7 (747 Reviews)
Dealer Experience 8 years
Dealership Experience 8 years
Jeremy Yandell headshot

Jeremy Yandell

Service Manager 4.6 (380 Reviews)
Dealer Experience 13 years
Dealership Experience 13 years

Cars on the lot

152 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Landers CDJR of Norman are from Cars.com and DealerRater.com

4344 reviews

After the dealer was unable to repair the issue on my

2.0
by UnhappyJeepOwner on May 15, 2022

After the dealer was unable to repair the issue on my vehicle and said I needed a new radio, I went to pick up my vehicle my Check Engine Light was on. After reviewing the codes they said they were from the issues with my radio and cleared them again before giving me my vehicle. While I have not had an issue since they cleared the second time I do not feel it was sincerely and appropriately researched prior to giving my vehicle back as it was getting close for the service center to close.

Customer service 4.0 Overall experience 2.0 Does not recommend this dealer.

Braxton went above and behind to assist us with getting

5.0
by born2shop819 on May 15, 2022

Braxton went above and behind to assist us with getting my vehicle fixed to my satisfaction.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Was appreciative that this dealership kept in touch while

4.0
by paulndee3149 on May 15, 2022

Was appreciative that this dealership kept in touch while my vehicle was in the shop- I didn’t have to repeatedly call them to find out what was going on with my car. This was important because it took a long time to get parts.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

The service was great and I would go back again if I had

5.0
by lexi.day03 on May 14, 2022

The service was great and I would go back again if I had any problems.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

When I got my car the Uconnect was messed up which

1.0
by STEVE.WEST on May 14, 2022

When I got my car the Uconnect was messed up which controls everything. The manager said he would take care of it. Well he quit. The used car manager and new manager now will not cover the deductible. Not good to have to put your car in the shop for two weeks immediately then because he isn’t there them not do the right thing. $250 is nothing to them on a full price purchase of $40k

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Terrible dealer/ service inexperienced, lazy nobody

1.0
by Hunter on May 14, 2022

Terrible dealer/ service inexperienced, lazy nobody should ever go to this dealer for service or repairs

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Service was great and Aaron was incredibly responsive.

5.0
by MIKEINTRIERI on May 13, 2022

Service was great and Aaron was incredibly responsive. We were happy with the process and the quick turnaround.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My wife ask if they could rotate or tires on our new

2.0
by SHAINA1976 on May 13, 2022

My wife ask if they could rotate or tires on our new Dodge Dooley and they told her you didn’t have to rotate the tires. People always just buy a new one after 35,000 miles. (Not got Service) and if they did it would be $160 Wayover priced. So they Lie to her about the tires being rotated.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

I would like to speak on this matter further. My records indicate that the tires were rotated for a price of $26.45. I am showing you have steel wheels with chrome cladding. The only reason a rotate would be $160 is if they were Alcoa aluminum wheels in which the finish on the inside of the wheels are not polished like the outside so we would have to break down all six wheels and tires and rotate tires only. Please call me as soon as possible. I'm also showing video footage of your tires being rotated. Thank you, Jeremy yandell Service Director

Always fast, efficient, and great people.

5.0
by Amy W. on May 13, 2022

Always fast, efficient, and great people. Braxton is awesome and he is the reason I choose your dealership for service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service department is top notch.

5.0
by DAVID G on May 12, 2022

Service department is top notch. Fabian deserves special recognition. Outstanding employee that actually cares about customers!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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