Lakewood Happy Motors, Inc.
Hours of Operation
Cars on the lot
Bought a car, two months later the transmission quit
Bought a car, two months later the transmission quit working. I understand I bought it as-is but I expect a $5000 car to last longer than two months. I contacted them, they were unwilling to do anything to make it right. I asked if they would split the $2500 cost to replace the transmission, nope. Buy the car back, sell me another car at a discounted price, help in any way at all, nope. They said “it’s your problem”. The car was clearly not in good condition when I purchased it. They are scam artists and thieves. DO NOT buy a car from these crooks. You will regret it if you do
They would not answer the questions I was asking online...
They would not answer the questions I was asking online about the truck I was interested in.
This place SCAMS EVERYONE! BUYER BEWARE!! There are plenty of dealerships that are decent human beings and this is not one of them!!!! I wish I didn't have to give one star, they deserve negative 5 stars. AVOID THIS PLACE AT ALL COSTS!!! They sell junky cars and pressure you into buying them knowing they will break down a month later and then they want to charge you thousands of dollars to fix the car they knew was a xxx to begin with. All of their employees are working together to make sure you "think" you got a great vehicle and there are no problems with it. Especially their mechanic. They are all crooks!! I spent the last of my savings on a vehicle I was told was a great car and would last many years, when I was hesitant about the sale I explained I wanted to keep looking. At that time I was made to feel horrible and guilty by the salesman and then he did everything in his power to make sure he got the sale, I explained to him this had to be a good car as I am a single Mother and don't have money to throw away fixing a xxx. Well...boy was I fooled. He let me take it on a test drive but told me I had to be back in 30 mins. Not allowing me to take it to get it checked by a mechanic ?? Ok...well I was a sucker and they saw me coming. I bought the car and it broke down 20 days later. It needed new everything!!! Transmission, brake pads, alternator, a fan belt, a part for the heat and A/c and a bunch of other stuff. When I called them to ask them to trade the car out for another one or anything they said, "well there's nothing we can do, I mean we can charge you $10,000 for all work and parts and that's a deal." All they care about is money and screwing the customer. This isn't the first time they have done it and won't be the last but I'm telling you, YOU HAVE BEEN WARNED!!!!!!!!!!!!!!!THESE PEOPLE ARE CROOKS AND THEY NEED TO BE SHUT DOWN!!! Most of these 5 star reviews have to be fake because every real person I have spoken to that has done business with them has been screwed over. They fix the cars just enough for them to work for the test drive and hope to get you through the 30 day warranty and then you are on your own.
Price not correct when listed on multiple
They advertise one price which is a great deal when you fill out paperwork the real price is revealed and then they try to wheel and deal you into paying more then advertised. Wasted my time. Nice staff at at least.
Deceptive warranty pitch
The "2 year" warranty they pitch is actually a $5000 limited warranty. Once the $5000 is used up, no more warranty. They only tell you it's a "2 year warranty" and not the dollar restriction. Never received the warranty paperwork they were going to send me.
We had a good experience, I told them what I wanted my payment at, they got very close, The salesman was so nice. Didn't take that long from start to finish, we left Happy.
very nice staff here but cars are crap when you look closely. Looked at 5 cars and finally saw one I liked. Had it checked by my mechanic and Pages of codes in the red showed up. Brakes, a/c, drive train, shocks, suspension, seat position module, wiper blades, interior all had issues. Was willing to overlook minor or standard repairs but thousands worth... Also all fluids were and some had burning odor. Asking price was close to $10k. Seriously?? Would have given 4 stars on cust serv but when I arrived for test drive and inspection appt. Vehicle and paperwork were not ready so I was late for my appt with my mechanic. These guys obviously don't inspect the vehicles they are selling. Stay away.
I've bought before at Happy Motors Lakewood and the dealers are always polite. I guess my only complaint is that the car needed a mirror, they didn't have it. It also needed air in the tires, and i asked if they could put some, their shop was closed or something so i think they just didn't want to do it. I straight up told the dealer to tell them thanks for nothing " too much for customer service". If you gonna brag about how much you care for customers, show them you actually do. Go the extra mile for your customers.
Flint Turner helped me with my purchase of a used car and he was amazing! He listened, he understands how stressful the car buying process can be and he did everything he could to make it a pleasant experience. I am very happy with my new SUV and I would happily recommend Flint and Lakewood Happy Motors!
Scammed by this place .don't go there for nothing .
I was going to buy a vechiel from this place all to find out by my dad who golf's with atty general and they gave me my money back .I do not recommend this place at all. Scammer's beware of this place .