Lake Norman Chrysler Dodge Jeep Ram

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

Maggie Carrigan headshot

Maggie Carrigan

Sales 5.0 (492 Reviews)
Dealer Experience 21 years
Dealership Experience 17 years
Mark Mosayebi headshot

Mark Mosayebi

Internet Sales Manager 4.9 (446 Reviews)
Dealer Experience 19 years
Dealership Experience 1 year
Willie Brown headshot

Willie Brown

Sales 4.7 (227 Reviews)
Dealer Experience 21 years
Dealership Experience 16 years

Cars on the lot

160 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Lake Norman Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

2536 reviews

This is my second purchase from Lake Norman Chrysler...

5.0
by heatherramsey2020 on Nov 22, 2021

This is my second purchase from Lake Norman Chrysler Dodge Jeep Ram and I was not disappointed! Mark Mosayebi did a fantastic job! They found me an amazing interest rate and I was in and out pretty quickly. Great selection and great pricing! Worth the drive from South Carolina!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Maggie is awesome. I would recommend her to anyone....

5.0
by madison.hobbs on Nov 14, 2021

Maggie is awesome. I would recommend her to anyone. Definitely the best dealership I’ve ever been to.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We Loved Maggie! She took the time to work around our...

5.0
by omarsafaa26 on Nov 13, 2021

We Loved Maggie! She took the time to work around our budget and get us what we need. Maggie understood what we were looking for and how much we can spend. She gave us tons of options within our budget. She's a calm, relaxed confident, and very knowledgeable person. I would definitely recommend her to my friends & family for any future purchases. Omar & Noor

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Lake Norman CDJR is a great, straightforward dealership....

5.0
by broghan.carnes on Nov 02, 2021

Lake Norman CDJR is a great, straightforward dealership. Maggie was informative and kind. Highly recommended!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was very happy with my experience. My salesman was very...

5.0
by Frawg68 on Oct 30, 2021

I was very happy with my experience. My salesman was very helpful and resourceful. Would definitely go back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

As soon as we entered the door of the dealership it was a...

5.0
by Beth on Oct 27, 2021

As soon as we entered the door of the dealership it was a different vibe than anywhere else we had been. Everyone exceeded our expectations. Willie Brown was the best to work with, he treated us like family!! Would highly recommend to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience at this dealership very fast turnaround...

5.0
by mrjosev on Oct 21, 2021

Great experience at this dealership very fast turnaround time and overall super happy with the Jeep

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Get experience all the way around. Maggie was very...

5.0
by joyner.travis on Oct 16, 2021

Get experience all the way around. Maggie was very professional and pleasant. She answered all our questions with patience ahead of time. The travel to this dealership was 100% worth it. Great Sales team from Maggie to management and finance. None of them were pushy and simplest worked collectively to meet our needs and wants.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The staff was awesome in getting me financing also with...

5.0
by geraldreid1960 on Oct 14, 2021

The staff was awesome in getting me financing also with great deals on my truck. I would recommend this dealership to anyone that is looking for their next vehicle. They need to visit and talk to Maggie Carrigan and then talk to John Cauble -finance manager. GREAT JOB

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Without a doubt this service department is the worse I...

1.0
by bwm67mustang on Oct 13, 2021

Without a doubt this service department is the worse I have ever experienced. From the service writer to the end product. Service took much longer, cost more, and wasn't complete. They replaced my battery. A couple weeks later i look under the hood to see they never secured the battery into the battery compartment. All the hardware was still laying there. When i picked up my car as i drove away is see the low tire pressure light and low fuel light both on. Tell me no one noticed. Lack of care. My wheels after the front brakes being replaced were covered and filthy with hand prints and brake dust. Would have taken much effort to wipe clean or have detailed. All my floor mats were thrown into the passenger side of the front seat and left. A lack of quality all around. Will not recommend to anyone.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Mr. Miller Thank you for taking the time out to leave an honest review. We take our customer satisfaction very seriously here at Lake Norman Chrysler and are glad to hear from you. Customer satisfaction is our top priority, and I’m truly sorry that was not demonstrated to you. While we’d love the opportunity to regain your trust , we understand how frustrated you must be. Again, I want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. We’re proud that you’ve selected our dealership as your service provider. Again, our deepest apologizes for any inconvenience we have caused you. We wish you all the best in the future. Please let us know if you have any additional questions, concerns, comments, or if we may be of assistance at any point in the future.

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