LaFontaine Chrysler Jeep Dodge RAM of Saline

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–4:00pm
Sunday
Closed

Cars on the lot

20 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of LaFontaine Chrysler Jeep Dodge RAM of Saline are from Cars.com and DealerRater.com

428 reviews

Awful!

1.0
by RobPat on Jan 11, 2019

Awful establishment ! 2-3 day body work with 5 day wait for an oil change while my company paid for my rental. No communication . Told by body shop they were “ busy “ this week . How about a phone call and I could have come and picked it up following body shop work , returned my rental and went somewhere for the oil change . Oh and the windshield wiper replacement i requested , never was performed but was checked off on my sheet as “ good condition” ? Really they haven’t been changed in a very long time and all you had to do was use them to see they were far from “ good”. Also have tape residue where repair work was done . Completely incompetent staff! Will never go there again . Second time have had issues there .

Overall experience 1.0 Does not recommend this dealer.

2018 Charger Purchase

5.0
by GregofMilford on Oct 24, 2018

Easy new car purchase. I worked with Lucy. I live 1-hour away and she found exactly what I was looking for and delivered the car to my doorstep. I never visited the dealership! I signed paperwork at my dinner table. I ordered on a Saturday and received the car on Monday. Lucy honored the pricing discussed on the phone to the penny. My personal life has been upside-down lately, and I did not plan on buying a car at this time but had no choice. Lucy and Matt did everything possible to make the best of the situation. We're thrilled with the new car! Look at a Charger if you have not.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Truly amazing

5.0
by Abbie Schauble on Oct 23, 2018

Rick made my first time buying a new car so easy. We communicated frequently via text message so a lot of the work was done behind the scenes. He even set up car insurance for me since I was transferring from out of state. I highly recommend Rick as a sales person for anyone looking to biu a new car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great Sales and Customer Service

5.0
by Sharon2018 on Jun 22, 2018

I have been a customer of Barney Porzondek at LaFontaine for approximately 25 years. He has always gone above and beyond to accommodate my requests (every 2/3 years). I can call him, tell him what I want, and he finds it (usually the same day) and has my vehicle to me within 24 hours. LaFontaine personnel takes the time to go over all the "bells and whistles" of my new vehicle and has always been courteous and very professional. I just leased a 2018 Jeep Compass and I could not be happier. Thank you, Barney, and LaFontaine!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Bad Customer Service

1.0
by thisplace123 on Jun 22, 2018

I have contacted LaFontaine through Facebook, in person, and over the website. Each time, i was asked for personal information. I do not like to give out my number and email as I work full time and i get random calls even after stating i was just browsing. Well, in person, I spoke with a gentleman. Well, I reluctantly gave HIM ONLY my information and stated I didn't want to get any other calls but him. Within 38 minutes(yes, i checked) i received multiple calls from outside customer service companies not even directly from the dealership. They had given my information out to whoever and Every call i asked to be removed from the system. After the 18th call(again, checked) I called directly up to the dealership to get all of my information removed. I have cash and wanted to buy something around $22,000. This dealership lost my trust and money due to selling my information and not listening to wishes. If i could give 0 stars, i would.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

New vehicle purchase

5.0
by Dionne73 on Jun 15, 2018

My experience with John Pitoniak was wonderful. I drove out to visit and he was very knowledgeable about vehicle features and honest about prices. Once I decided which vehicle was right for me John took care of everything. He was respectful of my time and worked well around my schedule. When it was time to buy and I arrived my vehicle was ready and all paperwork was complete, it only needed my signatures. The gas tank was full and the truck was very clean. Thank you John and Lafontaine Ram for their professional and friendly service. Bill

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

New Lease

5.0
by ChrisB on Jun 04, 2018

I have been leasing and buying cars from Rick for over 15 years and he has always made my experience quick, easy and enjoyable. From Rick to the whole LaFontaine team they did an exceptional job taking care of me and my family. I really appreciate great customer service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Always Amazing Buying Process

5.0
by RMS on May 30, 2018

My family and I have bought our vehicles from Barney Porzondek for years. He is wonderful and will never disappoint! He makes the whole buying process easy. I will never buy a car from anyone else because I know Barney is passionate about what he does and ALWAYS has he cares about his customers! Thanks Barney!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

No hassel, full service, no haggling sales Exp.

5.0
by JRP1500 on Apr 29, 2018

Been buying cars and trucks from Barney presently at LaFontaine for 25 years. Professional, courteous, knowledgeable and will go out of his way to make you happy. Including working with you on different avenues of pricing, financing, finding you exactly what you want and standing by the sale months afterwards. Additionally, never any unpleasant "surprises" ever . . . You just do not find the kind of service everywhere . . . Great Professional and caring person . . . . All Good !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing Service!

5.0
by Paige Downer on Mar 23, 2018

The people here are so nice and will do everything to help you find the car that works for you and in your price range. As a first time car buyer I had an amazing experience getting a car. I was looking at originally at a Jeep Compass and ended up getting a Nissan Rogue. I am much more happy with this choice gas millage wise then the compass. Thanks so much for Thomas Altheide for going to bat for me to get me this car!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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