Ladd Hanford Chrysler Dodge Jeep Mazda RAM

4.9

Hours of Operation

Service
Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
8:30am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

90 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Ladd Hanford Chrysler Dodge Jeep Mazda RAM are from Cars.com and DealerRater.com

1106 reviews

2021 Jeep Grand Cherokee

5.0
by B. on Dec 06, 2021

Just purchased a 2021 Jeep Grand Cherokee through the dealership. Scott Keath was an excellent salesperson and the rest of the staff were easy to get along with. I would recommend the dealership for anyone looking to purchase a vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fantastic Experience

5.0
by Dan H. on Nov 30, 2021

My recent buying experience was fantastic. Ben Winters was both professional and friendly from our very first email communication all the way through delivery of my new Jeep. Extremely satisfied and highly recommend Ladd Hanford.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy with the service

5.0
by Jazmine on Nov 29, 2021

I was able to purchase exactly what I was looking for at the price indicated. the sales guy Marc Roman was very helpful with this transaction.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Terrible sales consultant, lazy service.

1.0
by Jake on Nov 02, 2021

I purchased a 2020 Subaru Forester Sport last year. The "sales consultant" I dealt with acted like my best friend until the moment I left the dealership. I was promised a spare fob, since for some reason my car only had one. Months go by and I haven't gotten a new fob. So I email the consultant, zero response from him. I tried calling, nothing again. So I finally emailed the sales manager and he "handled" the situation. Of course I never got my spare fob because they were to lazy to deal with it. They told me that they, a dealership, could not obtain a spare fob. I was told to go to another dealer for one or order one online and they would reimburse me. Why would I do your job for you?!? So no, I'd never recommend this dealership. Avoid them.

Customer service 1.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

I purchased a 2020 Subaru Forester Sport last year. The...

1.0
by Jl4ndi5 on Nov 02, 2021

I purchased a 2020 Subaru Forester Sport last year. The "sales consultant" I dealt with acted like my best friend until the moment I left the dealership. I was promised a spare fob, since for some reason my car only had one. Months go by and I haven't gotten a new fob. So I email the consultant, zero response from him. I tried calling, nothing again. So I finally emailed the sales manager and he "handled" the situation. Of course I never got my spare fob because they were to lazy to deal with it. They told me that they, a dealership, could not obtain a spare fob. I was told to go to another dealer for one or order one online and they would reimburse me. Why would I do your job for you?!? So no, I'd never recommend this dealership. Avoid them.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

RAM Purchase

5.0
by Jason on Oct 11, 2021

Stopped in to check out a used RAM and ended up purchasing it. The experience with Scott was hands down the best I've had. This is my 15th vehicle in my life and I will make sure to look them up first next time as well.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A very nice place to buy a vehicle

5.0
by Bernice Kercher on Oct 11, 2021

I bought my last car there , Bill Ehrgood was a good salesperson and helped me picked out the car I got. I would send who ever needs a vehicle there.

Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Get a car from Scott!

5.0
by Kristen on Sep 24, 2021

The sales staff is very knowledgeable and friendly. I would buy from them again. Everything was so easy. I love my new Kia. It’s beautiful.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I went into order a Willys and Scott Keith helped

5.0
by Sean on Sep 24, 2021

I went into order a Willys and Scott Keath helped me. He was very professional knew exactly what I wanted he got it ordered and he kept communicating with me on how the build was going how long it was going to take very good salesman I recommend him to anybody that wants to buy a car at Lad Hanford

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy Customers

5.0
by Dave & Lynne on Sep 02, 2021

On August 31,2021 We purchased a Jeep Grand Cherokee L Limited from Ladd Hanford, after several weeks of shopping online and actually driving to other dealerships, we got in touch with Ben Winters our salesman, he was so professional and easy to work with, made our buying experience the best we ever had in 50 plus years of purchasing new vehicles. The entire team at the Dealership made our purchase The Greatest Ever! We highly recommend Ben !

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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