Ladd Hanford Chrysler Dodge Jeep Mazda RAM

4.9

Hours of Operation

Service
Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
8:30am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

70 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Ladd Hanford Chrysler Dodge Jeep Mazda RAM are from Cars.com and DealerRater.com

1102 reviews

Very satisfied

5.0
by Mike M on Jan 20, 2022

Very satisfied with my salesmen Rob Megetz. I purchased a vehicle and discovered a defect the next day. I contacted Rob and he got everything squared away. He cared about making sure the vehicle was fixed and back on the road. I would recommend the dealership and Rob.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Stop Here First

5.0
by PBreslin on Jan 17, 2022

The entire transaction, up to the test drive was done online. My consultant, Scott, was very helpful, and worked through all my questions quickly. On the day I picked the car up, I just test drove it, signed the paperwork that was already prepared, and left. It was by far the best car-buying experience I’ve ever had.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent experience

5.0
by Bob on Jan 16, 2022

Excellent and courteous sales staff. Found exactly what I needed on their lot. Excellent sales experience. Excellent trade in value. Highly recommend this car dealership.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Major motor job

5.0
by Paul on Jan 01, 2022

Ladd employees were very helpful did a great job fixing my car. I trust them with their knowledge and customer service. Everyone I dealt with was extremely professional. My car needed major engine work.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great experience

5.0
by W.Ramos on Dec 16, 2021

Great experience.. I went for an oil change and state inspection Awesome service department … very professional and extremely knowledgeable .. definitely recommend them .. Thank you 🙏🏾

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Expereince, I do it again at Ladd's

5.0
by Bob Rakow on Dec 10, 2021

The salesman I worked with was great. He helped me secure financing and the vehicle I was looking for. I can't say enough good things about him and the staff at LADD HANDFORD. Everyone was fantastic, and I couldn't be happier!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2021 Jeep Grand Cherokee

5.0
by B. on Dec 06, 2021

Just purchased a 2021 Jeep Grand Cherokee through the dealership. Scott Keath was an excellent salesperson and the rest of the staff were easy to get along with. I would recommend the dealership for anyone looking to purchase a vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fantastic Experience

5.0
by Dan H. on Nov 30, 2021

My recent buying experience was fantastic. Ben Winters was both professional and friendly from our very first email communication all the way through delivery of my new Jeep. Extremely satisfied and highly recommend Ladd Hanford.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Happy with the service

5.0
by Jazmine on Nov 29, 2021

I was able to purchase exactly what I was looking for at the price indicated. the sales guy Marc Roman was very helpful with this transaction.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Terrible sales consultant, lazy service.

1.0
by Jake on Nov 02, 2021

I purchased a 2020 Subaru Forester Sport last year. The "sales consultant" I dealt with acted like my best friend until the moment I left the dealership. I was promised a spare fob, since for some reason my car only had one. Months go by and I haven't gotten a new fob. So I email the consultant, zero response from him. I tried calling, nothing again. So I finally emailed the sales manager and he "handled" the situation. Of course I never got my spare fob because they were to lazy to deal with it. They told me that they, a dealership, could not obtain a spare fob. I was told to go to another dealer for one or order one online and they would reimburse me. Why would I do your job for you?!? So no, I'd never recommend this dealership. Avoid them.

Customer service 1.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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