Ladd Hanford Chrysler Dodge Jeep Mazda RAM

4.9

Hours of Operation

Service
Monday
8:30am–5:00pm
Tuesday
8:30am–5:00pm
Wednesday
8:30am–5:00pm
Thursday
8:30am–5:00pm
Friday
8:30am–5:00pm
Saturday
8:30am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

88 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Ladd Hanford Chrysler Dodge Jeep Mazda RAM are from Cars.com and DealerRater.com

1106 reviews

I LOVE HONEST BUSINESS !!!

5.0
by Walt on Sep 12, 2022

I visited with 4 dealerships before meeting Scott at Ladd Hanford. In less than 4 hours, we drove away with a new Dodge Warlock. Just a wonderful and relaxed experience from the time we arrived at the dealership until we drove away. I will definitely return to get a HEMI before they are retired.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Buying Experience!

5.0
by Mike G on Aug 02, 2022

Rob Mogetz and the team at Ladd Hanford did a great job in helping me find and purchase the new Ram TRX I was looking for. They made the new truck buying process easy and seamless. Rob was very communicative and kept me updated on the vehicle status as it was in transit from Ram. Gary Deibert the GM did a lot of research over a couple days and made sure they got me the most value out of my trade in. All around great buying experience and they will get more business from me.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Jeep Gladiator Purchase

5.0
by Benjamin Cassalia on Jul 18, 2022

Recent Purchase of a 2022 Jeep Gladiator. The staff at Ladd Hanford were very helpful and knowledgeable. Excellent car buying experience. Gary Deibert. and Rob Mogetz. were great with the details of the purchase and explaining the accessories of the truck.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

TIM EXCELLERNT SALES REP

5.0
by BILL AND GRACE on Jul 12, 2022

A FEW MONTHS BACK WE BOUGHT A KIA SOLTES FROM TIM EXCELLENT SALESMAN WENT ABOVE AND BEYOND ALL EXPECTATIONS OF WHAT A SALESMAN IS TO DO. LOOK NO FURTHER THEN TIM FOR YOUR NEXT CAR

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Dealership

5.0
by Russell on Jun 26, 2022

Marc Roman was great. He explained all the features of the vehicle we purchased. We got a great deal on our trade in and the new vehicle we purchased.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The Toy Dock buys all company vehicles from Ladds

5.0
by The Toy Dock LLC on Jun 24, 2022

We buy all our company vehicles at Ladd-Hanford and enjoy the great friendly staff. We like dropping our vehicles at night for service for next day pick up.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I had a frustrating experience with the Ladd Hanford

4.0
by STAY AWAY on May 27, 2022

I had a frustrating experience with the Ladd Hanford service department regarding an issue with my vehicle that no one seemed to be able to fix. However, after meeting with General Manager Gary Deibert, my experience completely turned around. Gary understood my frustration and helped me trade my existing vehicle in for something I love even more. The service department could certainly use some improvement, but with Gary at the helm, this dealership will make sure you leave happy. Thanks, Gary!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

I just read the review. Please let me know who you are so I can try to help you. Not sure when you tried to contact me. I am here every day but Wednesday and Sunday, and getting a hold of me is not very hard. Please call me so I can address your issues with you. Sincerely Gary Deibert General Manager ladd Hanford Auto Group 18002622228

New Ram 2500 Limited

5.0
by Slinn on May 09, 2022

I would highly recommend Ladd Hanford, Lebanon, PA. I knew going in when I ordered my 2022 Ram 2500 Limited it was going to take awhile to receive it. Joshua kept me update as the process played out. He was always very responsive to emails and texts. When my truck finally arrived and I picked it up he went through all the programming and answered any other questions that I had .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience!

5.0
by Bob on May 05, 2022

I had a great experience at Ladd Hanford. I am nothing but happy with my purchase. Josh was very helpful and a pleasure to work with. Gary, the general manager, is the best.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ladd Hanford Auto Group , Lebanon, Pa.

5.0
by Steve and Melody Gipe on May 03, 2022

We had a great experience at Ladd Hanford while purchasing our new Jeep, and we would definitely recommend our salesman Jacob Wild. He was on top of everything! Thank you Jacob! Steve and Melody

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.