Kunes Ford of Antioch

4.7

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

163 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Kunes Ford of Antioch are from Cars.com and DealerRater.com

1015 reviews

I'll be honest, we chose this dealer because of the...

1.2
by savannah on Jul 16, 2021

I'll be honest, we chose this dealer because of the christian aspect. I was hoping it would make the car buying experience a little more pleasant. It wasn't. They jerked us around for 6 hours while knowing my husband needed to get to work, and I had my toddler. They were incredibly dishonest in the financing office. After 2 hours in there the rate magically dropped 2 more percentages after I asked to be shown the screen AND after we were told "that's the best we can do." The only positive experience we had was with Russel. I've now called about getting all the paperwork for my car because wow shocker... The flash drive given to me had nothing on it. Wouldn't recommend them if they were the last car dealer on planet earth.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Savannah, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Here at Kunes Country Ford of Antioch, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (847) 395-3900 to discuss ways we can better serve you in the future.

I bought a nice car advertised at $3800 and gave $2000...

4.2
by ericforster769 on Jun 26, 2021

I bought a nice car advertised at $3800 and gave $2000 down but less then two months later credit acceptance says that I owe almost $6000 on my car. Somehow that math doesn't add up. Credit acceptance say to talk to the dealer and kunes says to talk to the finance company. This makes no sense. How am I paying almost 8000 for a car listed at 3800? My experience at the dealer was a pleasant one. They went out of the way to make sure that I was happy and in a dependable car that would fit my needs. It was important to kunes that I was comfortable the whole time

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Ericforster769, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

Heather was friendly courteous and attentive very...

4.5
by traypower74 on Jun 02, 2021

Heather was friendly courteous and attentive very honest, and not pushy she got me in the vehicle we were looking at.. definitely would go back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Traypower74, thank you for your kind review; we are happy to pass along your comments to Heather and the team here at Kunes Country Ford of Antioch! Please let us know if there is anything else we can do for you; we are more than happy to help!

Heather was great and helped me through everything if you...

4.8
by Timmaultsby on May 28, 2021

Heather was great and helped me through everything if you need a new car, I would advise you to come visit her she gets the job done.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Timmaultsby, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

I just bought my first car on my own at 62 years of age!...

5.0
by gina_r1028 on May 22, 2021

I just bought my first car on my own at 62 years of age! Alexia made it a very pleasurable experience and believe me, I didn't make it easy on her! I finally took possession last night and couldn't be happier! if you need a great car, Alexia is your girl!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Gina_r1028! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Awesome customer service

5.0
by Gina Rogers on May 22, 2021

I just bought my first car on my own at 62 years of age! Alexia made it a very pleasurable experience and believe me, I didn't make it easy on her! She is professional and so caring, I never felt pressured once. I finally took possession last night and couldn't be happier! if you need a great car, Alexia is your girl!! .

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Gina Rogers, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

I worked with Nick Kretsch with the purchase of my 2021...

4.8
by airdaver on May 08, 2021

I worked with Nick Kretsch with the purchase of my 2021 Ford Explorer ST. He was a fantastic salesman! No BS during the negotiating process. Very honest and friendly. Go buy a vehicle from this team at Kunes Ford. You wont be disappointed!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Airdaver, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

2020 Ford Escape SE Sport Hybrid

5.0
by MR on May 04, 2021

Great experience. Made a long trip and Nick held the car for me until I got there, not knowing if I would buy for sure. Fought off a potential buyer so I could have my car. Thanks, Nick and Kunes.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi MR! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Nick was great. Honest and upfront. Made a long trip to...

5.0
by MR on May 04, 2021

Nick was great. Honest and upfront. Made a long trip to get the best price and he held the car for me until I got there. Process was quick, but thorough.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Mr! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Kunes Country Ford of Antioch

Very friendly and professional as well as proficient....

5.0
by Steelersfankevin on Apr 29, 2021

Very friendly and professional as well as proficient. Make sure you go see Nick Kretsch and Tony the finance guy they’ll make sure you get the car you want at the price you want. Just this experience alone has made me a lifetime customer!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Steelersfankevin, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Kunes Country Ford of Antioch

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