Kunes Chrysler Dodge Jeep Ram of Woodstock

4.5

Hours of Operation

Service
Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

135 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Kunes Chrysler Dodge Jeep Ram of Woodstock are from Cars.com and DealerRater.com

626 reviews

Good service

5.0
by Timothy Dwyer on Aug 08, 2022

Janel Coia went out of her way to make the sale happen and joe Perrone reassured me the any issue will be taken care of , and he stood by his word. Thank you to the sales dept and service dept , the truck is perfect

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Janel Coia went out of her way to make the sale happen

5.0
by Timothy Dwyer on Aug 08, 2022

Janel Coia went out of her way to make the sale happen and joe Perrone reassured me the any issue will be taken care of , and he stood by his word. Thank you to the sales dept and service dept , the truck is perfect

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They greeted us at the door in a professional manner

5.0
by tmerriett on Aug 06, 2022

They greeted us at the door in a professional manner although it took a little time Sam and the finance team went the extra mile to get a nice interest rate. They also fed us which help soften the blow of the wait. I would recommend Kunes to others

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They really work with you here.

4.0
by Jeremy Ess on Aug 01, 2022

They really work with you here. I was surprised how far they went to make sure I drove home with something decent. Thank you guys.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

El asesor que estuvo con nosotros, fue muy atento,

4.0
by YA on Jul 31, 2022

El asesor que estuvo con nosotros, fue muy atento, contesto nuestras dudas y buscaron la mejor opción para nosotros.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Muchas gracias por todo. Nos da mucho gusto escuchar que tuvo una muy buena experiencia en nuestra agencia en Woodstock IL. Cualquier cosa que necesite no dude en llamarnos.

Great customer service he got me in and out thank you sam

5.0
by moreheadashley on Jul 30, 2022

Great customer service he got me in and out thank you sam for the experience

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Everything was set up ready to go good man did everything

5.0
by samibattice4251 on Jul 28, 2022

Everything was set up ready to go good man did everything I needed him to do polite kind courteous respectful I recommend this dealership to anybody

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very Unethical Financing Practices

1.0
by kishwaakakevin on Jul 27, 2022

Dan in sales was professional and personable enough. In finance, the finance manager did not provide any options - I wanted to lease through Chrysler Capital and was told "No", Ally is the same and has better terms. The terms I signed on for was a residual value of 68% and money factor of .00168 (these terms were indicated on my deal sheet and verified verbally with the finance manager and salesman numerous times). It's my fault for not being alert after waiting hours past my bed time to get into finance and sign the lease, but after reviewing the terms at home and rent charge it looks like the dealership doubled the money factor to take as a profit (one of the ways dealerships make more money, along with extended warranties, maintenance plans, gap, life and disability insurance). So I'm out an extra ~$4,000 over the term of the lease. To get ahead of any response comments from the dealership asking me to give them a call so we can "make it right": tell your finance guy to check his email and either 1. send me a check for the difference or 2. modify my lease as it's been over a week and still hasn't booked with Ally.

Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Great service

5.0
by Victor Vazquez on Jul 27, 2022

Great place great service, not your Typical dealership

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Victor, we're happy you found our staff to be so supportive during your experience here at Kunes Chrysler Dodge Jeep Ram of Woodstock. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Josh was great to work with.

5.0
by sajohnson98 on Jul 27, 2022

Josh was great to work with. He was very attentive and kept us updated on the process. We greatly appreciate everything he and Santino did for us.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes Chrysler Dodge Jeep Ram of Woodstock! Please don't hesitate to reach out to us if there's anything more we can do!

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