Krystal Chrysler Jeep Dodge RAM FIAT

4.9

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Sales Team

Jared Porcell headshot

Jared Porcell

Business Manager 5.0 (786 Reviews)
Dealership Experience 9 years
Andy  Studler headshot

Andy Studler

Service Manager 4.9 (215 Reviews)
Dealer Experience 43 years
Dealership Experience 9 years
Christopher  Connolly headshot

Christopher Connolly

Sales Consultant 5.0 (198 Reviews)
Dealership Experience 4 years

Cars on the lot

110 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Krystal Chrysler Jeep Dodge RAM FIAT are from Cars.com and DealerRater.com

1377 reviews

The people are very friendly and always asking if they

5.0
by chrissy2343 on May 20, 2022

The people are very friendly and always asking if they can get you anything while you wait for your service. Service is always friendly and quick! Love this place I tell all my friends about it.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the wonderful review of our team! We're honored to receive your support and appreciate you recommending us to your friends. Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

Excellent service and professional.

5.0
by krod29 on May 19, 2022

Excellent service and professional. They actually care about selling you a car and getting the best deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to leave an excellent review! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

The service manager was amazing to work with!

5.0
by Bethhf23 on May 17, 2022

The service manager was amazing to work with! Highly recommend this dealership and service team! Can’t wait to go back!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the kind review! We're so glad you enjoyed your visit with our team here at Krystal Chrysler Jeep Dodge Ram Fiat and we look forward to seeing you again in the future. Take care!

I love going there.

5.0
by MDUTCHER3 on May 17, 2022

I love going there. I go every time I get a new vehicle. Great service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for trusting our team for all of your automotive needs! See you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

Picked up and delivered my vehicle for an oil change and

4.0
by jkellywar on May 17, 2022

Picked up and delivered my vehicle for an oil change and inspection from my work location.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

This is what we like to hear! We're happy that our team accommodated your schedule and picked up your vehicle from your work. We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

Second purchase here.

4.0
by Jlussi3478 on May 17, 2022

Second purchase here. Very happy with them. I was not with my husband when he went to finalize the sale. My only complaint would be he returned home with my new $50,000+ vehicle with less then a half of a tank of ( $5/gallon) gas. I think if I had been there I would of insisted it be full. But other than that def our pick for future purchases.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your recommendation and honest feedback. Enjoy your new ride!

I drove over 200 miles to have Krystal work on my truck

5.0
by mrmom13 on May 16, 2022

I drove over 200 miles to have Krystal work on my truck because I don’t trust other repair shops. They explained what was needed and loaned me one of their personal cars while I waited.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for trusting our team at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business!

I got an oil/filter change and the 2 fuel filters changed

1.0
by jmkenzie on May 13, 2022

I got an oil/filter change and the 2 fuel filters changed in my 2017 Dodge Diesel. I realize prices have gone up but the charge was $648. That's crazy I will do it myself next time.

Customer service 4.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We're disappointed to see that we couldn't earn five stars this time and we appreciate you bringing this information to our attention. We regret that you were not satisfied and we wish you the best in your automotive journey. Please do not hesitate to contact me if you are interested in discussing your concerns in more detail. Thank you, Frank Toti - General Manager - 518-623-3405

Excellent customer service.

5.0
by judyheideman on May 13, 2022

Excellent customer service. Everyone was professional and friendly. The work was done quickly and efficiently. Very satisfied.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Judy, thank you for your review! We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

Nice people and sale discount from sales manager.

5.0
by mrallenmack on May 11, 2022

Nice people and sale discount from sales manager. Out of town sales and buyers are welcome. Have a plan to get the vehicle picked up. Overall it's all good.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing this feedback! We appreciate your business and hope we can be of service to you again in the future! - The Krystal Chrysler Jeep Dodge Ram Fiat Team

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