Keyless Motors

4.5

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Dealership reviews

4.5
Rating and reviews of Keyless Motors are from Cars.com and DealerRater.com

130 reviews

Thank you Jasmine!

5.0
by Eric Atwell on Nov 04, 2021

Jasmine worked with my budget and found an outstanding option just when I lost all hopes. I am so grateful for her hard work and efforts and will definitely be back here again!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent customer service

5.0
by Cathy Singleton on Oct 27, 2021

The whole process was smooth all thanks to the incredible staff! I received fantastic terms for financing a brand new vehicle and could not be more pleased with the customer care I received.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car collectors or car sellers?

1.0
by John on Oct 22, 2021

Every response through email is a auto response. I have been trying to buy the same car for three days with cash on hand with no results. Are you collecting cars to look at all day?

Customer service 1.0 Buying process 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Very dishonest.

1.0
by OG on Oct 15, 2021

These guys are just very dishonest. They added more than half of the total cost of the car advertised as other fees even when I had cash and wasn't going to finance. They are a total waste of time.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Very unprofessional and dishonest.

1.0
by Car buyer on Aug 05, 2021

The dealer confirmed that the car (BMW 335i) is available and it will be ready when I come to their facility. To confirm, I called again on my way there and they confirmed that it is ready and available. When I got there, I was greeted by their staff and ask me what I'm looking for. I was surprised as I thought they prepared the car as that what they told me on the phone. I waited for 30 minutes and one of their staff named Saquon informed me that the car is no longer available. I told them that I called twice, and Nathan confirmed that it is available. Saquon told me that Nathan is just a phone operator. At that point, I just walked away. I'm posting this so other customers will not get the same experience as I had.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

BMW 2018

5.0
by Markeith Adeyeye on Jun 07, 2021

I met with Steve. He was extremely patience and knowledgeable. The staff here was awesome. I was in and out in less then 3 hours

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great people, great deal

5.0
by ANGEL on May 19, 2021

I went in for a BMW 3 series, I was hesitant after seeing these reviews but it was worth the shot. The store was bought out in February 21 so they have all new staff and owners, they're so friendly and willing to help find a comfortable number. they even helped me get insurance. so I definitely felt like they cared and I'm happy I got the car I wanted within my budget. these new owners, really know how to get you what you want.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

No Response to my query. Very disappointed

1.0
by Ready to Buy on Jun 01, 2020

Left phone messages for two days in a row about a car I was interested in buying. Still no response. Have no idea if they are even open or still in business. Very disappointed. Follow up....none existent.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Total ripoff!!!

1.0
by Harvey Hollander on Jun 01, 2020

This dealer is disgraceful I drove from the Bronx then he tells me the bank is closed this week for financing! Wasted time tolls has SO NOT GO HERE this guy should have his head in a vice

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Buyer

1.0
by Nota fan on Dec 13, 2019

Do not buy from this dealer...they yes you too death untill your check clears..than your on your own... check engin light came on same day I took it home...they have no service department and they sent me 60 miles from my home when I got there they had no idea who was paying for repair.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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