Key Hyundai

1.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

59 cars available See all Cars

Dealership reviews

1.8
Rating and reviews of Key Hyundai are from Cars.com and DealerRater.com

5 reviews

Great buying and leasing experience!

5.0
by Michael Gravette on Feb 25, 2022

I purchased a car from Key Hyundai (Palisades) and I have leased a car from them (Genesis G80). Both experiences were great and continue to be great with servicing and communication. I would highly recommend this dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The worst is they lie to you and promise.

1.0
by Felipe blanco on Jan 24, 2022

If I could zero stars I would. I bought my car in 2015 I was promised that hat if I ever had any issues with my car I would have warranty for it. I also bought extended warranty so that my car would pay longer. I have had to take my car in for several repairs and have to put out of pocket because now my repairs to fall under the warranty. Run away from here DO NOT BUT YOU CAR FROM HERE. SERVICE IS THE WORST AND NO ONE HELP. I HAVE EMAILED THE MANGER SEVERAL TIMES AND HAVE NOT BEEN EMAILED BACK.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Poor management

1.0
by John on Sep 15, 2021

Told me for 2 days they had the car I wanted. Started the paperwork process only to find out it was sold earlier that day. Didn't even get a phone call. Just an email...poor customer service

Customer service 4.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Deceptive advertising practice at Key Hyundai

1.0
by Thomas Virgets on Jun 03, 2021

Key Hyundai provided me with offers on New 2021 Hyundai Kona SEL’s via True Car. When I went to purchase the following took place. 1. I found out that the vehicles were loaners, not new. Nowhere in the offer did they state that these vehicles were loaners. 2. None of the 4 vehicles that I had received attractive offers on were available. Not because they had been sold, but because they were still in the loaner program and would remain their for 1-2 months longer. Key did not honor the “ exclusive” offers that they made to me. 3. I complained to the General Manager Conrad Lynch and he responded by email, offered no apology, took no responsibility for the false advertising and blamed the issue on a software program that can’t recognize new cars from loaners. I guess the software program must independently set the vehicle prices and make the offers without human involvement! Beware of Key Hyundai offers!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Worst service ever spoiled my vehicle

1.0
by Manuj on Jun 01, 2021

I dropped in my vehicle for a factory recall and when I dropped in it was totally fine there was nothing wrong with the vehicle but when I came to pick it up they spoiled it I hear wierd noise from engine and they are denieng they did some mistake and forcing me to pay for it if I pay them only they wanna fix it very rude and worst customer service I will not recommend this service center to any one

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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