Kelly Buick GMC

Working with Pete was relaxing. No pressure, no stress

My experience with Kelly Buick GMC was great. Excellent all around. John Knobloch was a huge help in helping me find a great car that fits my everyday use. Definitely going to recommend to others.

Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

Abdoul was knowledgeable, courteous, and customer service orientated. He had great follow through in working with me to purchase my new Buick Envision. Mike Yerger closed the deal and didn't let me leave without our new Envision. A great one two punch.

Dealer Responses

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Envision and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

Nikki and the team at Kelly were SO helpful and understanding. Such a smooth process from start to finish. No hassle, answered any questions I had. Went above and beyond. Worked with me and my situation. Super thankful for everyone there.

Dealer Responses

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

We recently leased a GMC Acadia Denali form Kelly Buick GMC. Car shopping is one of our least favorite activities but one that we knew was inevitable. Since our lease was running out, we decided this time we were going to shop around and shop we did! We spent one entire week traveling from dealership to dealership. We asked all the questions and received many answers. Some we liked and some we didn't. In the end , we chose the GMC Acadia Denali. Not only was it the nicest equipped vehicle we saw, but we had a great salesperson in Mike Yerger. Mike made both of us feel very comfortable throughout the process. He wasn't pushy and had all the answers to our questions. He was friendly, very knowledgeable but most importantly to us, he was down to earth. Mike made us feel like we knew him for a lifetime. To us, that is important. We were dealing with someone who sincerely cared that we got the vehicle that best met our needs. For that, we thank him and the entire Kelly Buick GMC team for a job well done!

Dealer Responses

Congratulations on your new Acadia! Thank you for taking the time to write about your experience. It's great to know Mike and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

The staff was very friendly and our salesperson was very accommodating. We would recommend this dealership to family and friends. Purchase process was very straight forward!

Dealer Responses

Tanya, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Kelly Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

Great transaction. Nikki Hall was awesome to work with during the buying process. I will recommend her as well as Kelly Buick GMC to my friends.

Dealer Responses

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

Nikki was a pleasure to deal with. Everything was thoroughly explained including demos of functionalities within the car and swapping out my license plates. I am thoroughly pleased.

Dealer Responses

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

My experience at Kelly Buick GMC was great. The sales rep Nikki Hall made me feel comfortable and help me find exactly what I was looking for in a vehicle.

Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

Nikki was very helpful and quick to respond to any problem or question I had. She was very polite friendly, would definitely do business with her again.

Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC