Kelly Buick GMC

Nikki was amazing to work with! She went out of her way to answer any questions we had. Nikki made the whole experience such a breeze.

We had the pleasure of meeting and working with Mike Yerger at Kelly Buick GMC. Mike was no pressure, very helpful and gave us a great overview of the Envision we bought. If you are looking for an honest, straight forward sales person, I highly recommend Mike.

Hats off to Mike C. Professional, courteous and very helpful in my purchase of a Encore GX. It was a pleasure doing business with this dealer and their staff.

Kelly Buick GMC of Emmaus has become the dealership my family and I have use ever since 2018! Since then we have bought three cars there with the help of Mike Yerger. A down to earth salesman, who has become a great to us over the years with all the times we have had to get a car at the dealership lol!! My sister is going to be up next to get a new car and I can’t think of any place I would rather go than Kelly Buick GMC. Thank you Mike Yerger, and the incredible staff at Kelly who helped me buy a 2013 Chevy Equinox!! I recommend this dealership to anyone who is looking to get a nice new or used car!! And definitely ask for Mike Yerger, he is the best of the best at Kelly!

My sales rep, Peter Freedman, was great. In general, things were going well as I was working my deal with Peter, who was helpful in getting me a good price and a trade with some of my previous vehicle?s service charges compensated. Things went downhill very quickly when the finance manager, Bob Desai, stopped over and interrupted Peter and I, and started insulting me. Because I?m not an idiot, I came prepared with an Excel model that helped me to quickly calculate my payment in various scenarios. Bob came up and saw my spreadsheet opened, and began telling me that it was useless, I didn?t need it, he would give me the pricing, and going on about how he?d been doing this for 20 years. Well, I know how to do math, so it doesn?t matter what Bob?s experience is, I can do calculations to help me understand my deal before I start signing papers. He was probably annoyed because I wouldn?t finance through the dealership, and came prepared with my own credit union loan. Regardless, he told me that my calculations weren?t worth sh*t, and it would be totally wrong. Turns out my calculation was about $5 off from his numbers, which was closer than I even expected. From that point he continued trying to make me feel like an idiot for not falling for his attempts to sell me extended warranties and other stuff I didn?t want. We yelled back and forth at each other a few times, and he wouldn?t leave Peter and me alone to finalize the deal. I almost walked out, and likely would have had it not been for Peter working well with me to that point and beyond. Ultimately, I want to refer people to Peter, but I don?t want to give this dealer any more business. There is no excuse for anyone to insult their customers. Bob never even so much as introduced himself throughout the whole process. I only know his name because I grabbed a business card as I was signing paperwork. One star since I can?t do zero, and for Peter?s sake (if you need to go to Kelly Buick, I do recommend working with him) it could have been higher. I think this Bob guy just has a problem, as I heard him yelling at others while I was there to pick up my vehicle. Not sure what his problem is, but he?s very unprofessional.

Went to buy a car here, drove an HOUR out of my way to test drive a 3 year old car after a 10 hour work day. Get there and the car has the most AWFUL body work I have ever seen. They never disclosed that the vehicle was in an accident and definitely didn’t state that the repair work was so terrible. I left. Next day I get a text of them offering to re-paint it. Here’s the catch- they expected me to pay for half of the body work repairs. WHY WOULD I PAY TO REPAIR A CAR I DIDNT DAMAGE. Do not go here. Waste of your time.

Incredible service! He was extremely helpful with educating me as I am young and not sure on what I need. Overall would highly recommend his service!!?

I’m always apprehensive about going to car dealerships but I had a great experience from start to finish at Kelly Buick GMC. I started shopping online and dealt with a lovely young lady named Crystal. She made me feel comfortable from the start. I was actually excited to go to the dealership. When I arrived Crystal greeted me and introduced me to Mike Yerger. Mike was a breath of fresh air. He wasn’t trying hard to sell me the car. He was educating me about the car. Needless to say the car sold itself and I bought it. If you’re looking for an amazingly different experience at a car dealership go to Kelly Buick GMC and ask for Mike Yerger. You won’t be disappointed.

Great experience and a great man! Very quick and easy and would recommend to anyone. He was very helpful and answered all my questions nicely.

MIKE AND THE KELLY TEAM WERE AMAZING !!! Thank you for helping me get the car of my dreams, i couldn’t be happier! Mike was wonderful, patient, i really couldn’t say enough good things about him i highly recommend anyone looking for a vehicle to go here. I will forever be a Kelly customer after this experience with mike!!