Kelly Buick GMC

4.9

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Cars on the lot

62 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Kelly Buick GMC are from Cars.com and DealerRater.com

1722 reviews

Wonderful experience

5.0
by Sandra Reed on Apr 19, 2022

Great buying experience. Wonderful people. Very friendly and professional. In and out of dealer in 2 hours with my new car.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sandra, Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Russ Carter General Manager Kelly Buick GMC

Happy Customer

5.0
by TREVOR CRIST on Apr 13, 2022

It was great. Would recommend to everyone I know. I was in and out within a few hours.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Trevor), Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Russ Carter General Manager Kelly Buick GMC

sean.biege@transedgetruck.com

2.0
by Sean Biege on Apr 02, 2022

Truck was in the shop for a recall and to service a check engine light. The check engine light came back on a day later. Issue apparently was not fixed properly.

Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sean, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

We visited Kelly Buick because the lease on my 2019 Buick

5.0
by Jim1945 on Mar 18, 2022

We visited Kelly Buick because the lease on my 2019 Buick Encore was coming due in April and I wanted to see what was available for me. I like the Encore so I was hoping to either purchase the one I was returning, or purchase an new 2022, or get into a new lease for a '22 Encore. Our sales rep. was Peter Freedman who had contacted me in advance so he was the one we saw when we visited the showroom. He's a very pleasant and patient person and was able to answer our questions and concerns.cheerfully. After giving us all the options available to us we decided to lease the '22 Encore although the color was not exactly what we wanted but was the best we could get given the shortage of inventory. We would recommend Peter to anyone who would be interest in a new Buick, everyone in that showroom was very friendly and courteous.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

Very helpful

5.0
by Ryan U on Mar 16, 2022

Derek was very helpful. Friendly and engaging. Derek made sure we got a great deal. Got me in a newer car with lots of extra amenities.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ryan, Thank you for your 5 Star Review. Derek is a valued team member here with Kelly Buick GMC. I will share your thoughts with him. Please send him your referrals, family or friends. Russ Carter General Manager Kelly Buick GMC

Purchase of BMWX5d

5.0
by Alice Christman on Mar 10, 2022

Best buying experience ever. Mike Yerger was an amazing salesman. No pressure and very attentive.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Alice, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Buick GMC. Please feel free to contact us if you have any questions on your vehicle. Russ Carter General Manager Kelly Buick GMC

Great experience I would recommend this place..

5.0
by LaToya on Feb 28, 2022

Derek was the best salesman I ever had. He made my buying experience great. I will definitely come back again. He deserves a raise. Thanks…

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

LaToya, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Derek does for Kelly Buick GMC and our customers. Hope to see you again soon! Russ Carter General Manager Kelly Buick GMC

Derek was great to work with took care our needs.

5.0
by Ron Hunsberger on Feb 28, 2022

Derek was great to work with Finance was easy and allowed me to bring the balance of my down payment in the very next day

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ron, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Russ Carter General Manager Kelly Buick GMC

Best in Class.

5.0
by Kay D. Stoltzfus on Nov 24, 2021

Best car shopping experience ever. And I have had many. Why? Because Michael Yeager is a really decent good guy, not the Stereotypical car salesman. He’s knowledgeable and also fun! Thank you Mike!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Kay, Thank you for your 5 Star Review. Michael is a valued team member here with Kelly Buick GMC. I will share your thoughts with him. Please send him your referrals, family or friends. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

Bill Hav was my salesperson. I told him what I was...

5.0
by Linda Martin on Oct 29, 2021

Bill Hav was my salesperson. I told him what I was looking for and he went above and beyond. Bill has a passion for his work and love for people. Thanks for making me a happy customer. God Bless you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Linda, Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Sincerely, Russ Carter, General Manager, Kelly Buick GMC

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