Keith Hawthorne Ford of Belmont

4.2

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

122 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Keith Hawthorne Ford of Belmont are from Cars.com and DealerRater.com

376 reviews

Tairon Hale was the best salesman ever.

5.0
by Quashia1206 on Sep 05, 2022

Tairon Hale was the best salesman ever. Will send all my family and friends. The whole staff in all treated me like family. I will get my next car from this dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

New car

5.0
by Sarrina Watkins on Aug 31, 2022

Tairon & Ben were AMAZING!!! Great experience for me

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

David Jolly was most helpful in finding our Bronco sport

5.0
by Sue brunson on Aug 16, 2022

David Jolly was most helpful in finding our Bronco sport and keeping us updated on its arrival. He is definitely a man of his word!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Like most people, we dread going to a dealership to

5.0
by scramer626 on Aug 12, 2022

Like most people, we dread going to a dealership to purchase a vehicle but this was the exception. We found our salesperson, KB to be quite friendly and honest as was his manager, Tyler. We are experienced car buyers and feel that they were upfront and straight with us the entire time we were working to find middle ground in our negotiations. In the end, we got the vehicle we wanted at a fair price and we are very happy with our new Ford Bronco. We would definitely recommend Keith Hawthorne Ford in Belmont.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Vehicle Repair Problems

1.0
by Anthony Glenn Sr. on Aug 12, 2022

I had my Ford F150 at Keith Hawthorne for 6 weeks to diagnose and repair, however, after over $700.00, I requested they do no other diagnoses or repairs to vehicle. I had the vehicle towed to my place. Another mechanic diagnosed and repaired the problem for just over $100.00. I would not suggest anyone taking their vehicle to Hawthorne Ford for repairs. I am very dissatisfied with outcome of the burden placed on me. They have been reported to the BBB, with no resolution to my satisfaction.

Customer service 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

DON'T DO IT!!!

1.0
by Curtis and Tina Bennett on Aug 11, 2022

We looked into purchasing a vehicle from this dealership and were told we needed to put down a $500 refundable deposit until the deal could be working out. We put down this deposit on 8/2. The deal could not be worked out as the car was greatly overpriced and they would not come down to meet what we were willing to pay for the vehicle. We are now at 8/11 and have yet to receive our $500 refundable deposit. We have made numerous calls and emails and are constantly told that whomever we need to speak with is either out sick or it's their day off. My next step will be to go to the dealership and have this conversation with each and every one of their potential buyers! This is ridiculous! We are still in the market for another vehicle but will not do business with these folks under any circumstances!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

After getting quote and was going to come test drive the

2.0
by BLURAYKING on Aug 04, 2022

After getting quote and was going to come test drive the car their supposed quote online they for my trade was off by $$$$. I sent email/text to salesman of which he NEVER replied back. Another dealership wasting my time and was a prior customer dating back to 1992 when it was great dealership. SAD.

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.

2022 Ford Ranger Rodney Nievens, dishonest him never

1.0
by Ismael561 on Aug 01, 2022

2022 Ford Ranger Rodney Nievens, dishonest him never send me the rear bumper the new truck was damage at dealer parking lot but him promise me will send me a new bumper him never did and No one answered at dealer about the bumper

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

False and misleading.

1.0
by gbrnefan on Jul 29, 2022

False and misleading. Vehicle listed was not available to buy. It was a customer order that should not be advertised on cars.com or the dealer website.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

They will do their best to help you no matter what

5.0
by cahensley04 on Jul 28, 2022

They will do their best to help you no matter what situation you are in,I have been buying cars from Mike and these guys for years,me my family and I went in today knowing my situation wasn't good being in bankruptcy due to losing my job when covid-19 hit, even though I didn't get in a vehicle today, just knowing that they did their possibly best to try let's me know that they will go all the way to try and help you..so thank you guys management for all your effort appreciate you.. I highly recommend you come here you will leave Happy knowing atleast if you.didnt get a car they went the extra mile to serve you as ALWAYS..

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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