Karl Chevrolet

4.8

Hours of Operation

Service
Monday
6:30am–7:00pm
Tuesday
6:30am–7:00pm
Wednesday
6:30am–7:00pm
Thursday
6:30am–7:00pm
Friday
6:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Cars on the lot

207 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Karl Chevrolet are from Cars.com and DealerRater.com

704 reviews

Project Manager - Estimator

5.0
by KEVIN SCHRAUTH on Jun 30, 2022

Karl?s Chevrolet is a top notch Dealership and Facility! I will continue to do all my business there. Highly recommend!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We cannot thank you enough for your wonderful review of Karl Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Karl Chevrolet Team

Karl Chevrolet

5.0
by Leslie Kay Frink on May 14, 2022

Very nice to work with . They net us part way and guy who brought vechicle was very nice and helpful explaining everything on vechicle!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Karl Chevrolet Team

Oil change

5.0
by Valerie Ann Steggall on Feb 09, 2022

The young man servicing my traverse was very professional. Did an excellent job on going over everything.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Karl Chevrolet Team

I have spent over a year of trying to get compensated for...

1.4
by 69TOMFORD on Mar 16, 2021

I have spent over a year of trying to get compensated for a repair covered under a class action suit on my Chevy Equinox. The Karl service manager refuses to provide documentation necessary to complete my claim. The overpriced service was performed in Feb 2020. Obviously Karl is not a company you want to do business with. If you must buy a chevy (check out all the recalls and class action suits), go elsewhere.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Karl Chevrolet

5.0
by Brenda Brown on Jan 05, 2021

Had tires put in one of our cars and Karl?s provided great service.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Brenda, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Karl Chevrolet Team

My car repair experience:

5.0
by Nicholas Critelli on Dec 25, 2020

Was extremely impressed by the quality of work, the cost, and attention to customer service. They set and high standard for everyone. When they say "your dealer for life" they really mean it.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Karl Chevrolet Team

I have purchased 2 vehicles now from Karl Chevrolet in...

5.0
by Thorntondt45 on Mar 14, 2020

I have purchased 2 vehicles now from Karl Chevrolet in Ankeny, Iowa. My sales associate that I worked with each time was Mark Van Gorkom. He really values each customer and is amazing at what he does. I felt very comfortable and valued during my vehicle purchase. Mark has a remarkable sense of compassion as a key advocate in your car shopping experience. I would highly recommend this dealership and would tell anyone to work with Mark if you get the chance! I won't want to work with anyone else!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the feedback! We are happy to hear about your positive experience at Karl Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Karl Chevrolet Team

NEVER DO BUSINESS WITH THESE GUYS

1.0
by DO NOT GO on Mar 09, 2020

DO NOT BUY a GM Vehicle. They have treated me horrible at the dealership and at the their Customer Care department! MY vehicle has been to 2 dealerships regarding the matter of excessive oil consumption! GM Regional Manager Brent Palmer stats that the vehicle does not qualify for oil consumption because I did not check the oil every gas fill up! I have less than 74k miles on my 13 Terrain. Corporate has yet to call me back regarding the lawsuit concerning the Oil Consumption. GMC is not honoring the lawsuit! Dealing with the dealer and their lack of Customer Assistance department. This has been a nightmare! Karl Chevrolet called the Brent Palmer who is the Regional GM and told him I was going to take it to another shop! Shame on these guys!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Our team has acknowledged this review.

Good repair job

5.0
by James Arthur on Jan 03, 2020

I had a new wheel put on and it was ready within the amount of time I was told that it would be.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -Karl Chevrolet Team

World class

5.0
by chevyride95 on Dec 08, 2019

I purchased my 6th new car (2019 Corvette Grand Sport) from Karl Chevrolet recently. This most recent experience was by far the "BEST". I worked with Gene Klein via the Internet Sales. This was my first experience using this approach. I had been watching several different approaches to buying a new car on U Tube. I thought I was a well educated on car buying however the internet purchasing was: smooth, easy and very professional. I worked with Gene Klein and found him very receptive and professional. The deal was worked out on the telephone and internet. Gene was able to meet my target price goal. When I arrived at the dealership I was met promptly and taken to the delivery area to view the car I purchased, the Delivery Rep was very knowledgeable and helpful after we completed that step I was taken to the Finance Director who also was very knowledgeable. Using the Internet approach took all of the fuss and drama out of car buying. The Karl slogan "Your Dealer For Life" I guess is true, I wouldn't consider buying a car from any other dealer !!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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