Jordan Motorcars

4.8

Hours of Operation

Service
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
10:00am–7:00pm
Sunday
Closed

Sales Team

Larry Bertram headshot

Larry Bertram

Sales (63 Reviews)
Dealer Experience 26 years
Dealership Experience 14 years
Jerry Daniell headshot

Jerry Daniell

Salesperson (37 Reviews)
Dealer Experience 28 years
Dealership Experience 28 years
Tony Corey headshot

Tony Corey

Used Car Sales Manager (12 Reviews)

Cars on the lot

82 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Jordan Motorcars are from Cars.com and DealerRater.com

197 reviews

I drove over 500 miles to buy a truck from Jordan. It was...

5.0
by Tony on Dec 16, 2019

I drove over 500 miles to buy a truck from Jordan. It was exactly as described and they bent over backwards to make me happy. I own 20 vehicles now and will contact Andy when I need another one. Very pleased.

Overall experience 5.0 Does recommend this dealer.

A+ Service

5.0
by tessieq05 on Dec 13, 2019

My husband and I recently purchased a 2017 GMC Sierra 1500 truck. The truck is in excellent condition as were other trucks we saw at other dealerships. However, we decided to purchase the truck from Jordan Motorcars due to the awesome service we received from the staff at Jordan Motorcars. Our sales associate Larry Bertram was extremely professional, knowledgeable, and caring in working out a deal for my husband and me. He walked us through the process efficiently and accurately. We had a few issues concerning the need for a second key, a second key remote/fob, and weather mats for the truck but their assistant manager, Andy De Leon and sales manager, Tony Corey addressed all concerns and said all items would be taken care of and delivered at a later date. They even retrieved a CD we had left in the truck we traded in! Their finance director, Al Garcia, was equally professional and attentive to our needs. He made us feel right at home. The staff we met and worked with definitely went above and beyond in keeping their customers happy. I have and will continue to recommend Jordan Motorcars of San Antonio to family and friends. Respectfully, Mary Quintanilla

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks so much for the super nice review. It was a pleasure helping you and your husband on the GMC Sierra. I appreciate your Business and I hope you enjoy the Truck for sometime. I’ll see you later this month and I hope you have a wonderful Christmas !! Thanks Larry B.

Andy Deleon went above and beyond to help me out with my...

5.0
by ray Barrera on Dec 12, 2019

Andy Deleon went above and beyond to help me out with my purchase!! I will recommend him and continue to do business with him. Easy and simple car buying process..

Overall experience 5.0 Does recommend this dealer.

My wife and I once again had a wonderful experience in...

5.0
by Mike on Dec 09, 2019

My wife and I once again had a wonderful experience in dealing with Jordan Ford. We had the pleasure of working with Andy Deleon who who was courteous and professional during the entire process. I will continue to only work with Jordan Ford as they continue to exceed every expectation I could ask for in a dealership.

Overall experience 5.0 Does recommend this dealer.

Best car buying experience. Special thanks to Andy for...

5.0
by Denidebacker on Nov 26, 2019

Best car buying experience. Special thanks to Andy for being so patient with our family. We are very please with the service we received. Will definitely be recommending to friends and family.

Overall experience 5.0 Does recommend this dealer.

Wonderful experience overall. I highly recommend anyone...

5.0
by Jrj132166 on Nov 25, 2019

Wonderful experience overall. I highly recommend anyone in the market for vehicle to work with Andy he is the best!! #AskforAndy! you won’t regret it!!

Overall experience 5.0 Does recommend this dealer.

Got me to believe in false hope......

1.7
by Austin Ramirez on Nov 22, 2019

Well to make a long story short they got me to believe in everything they were saying while promising me a vehicle once I arrived so I took three busses to get there around 8pm right before they closed at 9pm to than be told that I need an obscene amount of money down or a cosigner with miraculous credit.... So once I finally left with all my hopes and dreams crushed.... I than had to walk 2 miles to get to the next bus stop that would allow me to get home if not I would have to walk the 14 miles home.... That when I finally get home I am only able to grab 2 hours of sleep as I am than forced to work another 10 hour day at my place of employment..... To sum it up.... All I wanted was the opportunity to know what it felt like when you finally have something to say you worked hard to attain and Jordan Motorcars was we're I wanted to make my first auto financed loan as a first time buyer..... But none the less.... Back to the drawing board....

Customer service 2.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Austin,I am very sorry to read this. At least you know a real human from Jordan Ford is reading your comments. Please contact me at arinn@jordanford.com so I can learn more about your experience and hopefully save your valuable time.

horrible service with hidden fees

1.0
by Anthony on Nov 04, 2019

I drove from Houston To San Antonio to buy a Vehicle from this dealer. Jordan motor cars. The 2015 RC 350 Lexus for $29.997 for firm price. and to trade in my 2008 me cls 550 for $10.000 We all agreed. while doing the paper work. The sale associate name. Earl wiley working together with Andy de leon assistant manager. When i reviewed the paperwork. They had charged me an 580 extra. I asked them. What is this amount for. Earl wiley said. That for 3 month 3.000 mile warranty I said this car still under manufacturer warranty. Why need it. I'm not going to buy it. I can buy the car as is . He said. I don't care who are you. Who ever even uncle Sam If they want to buy the car over here .they have to paid for this amount. He raised his voice. so i just I walked out. I just wanted to let the people know. There are so many dealer. with much better customer service. And so many cars out there. We are work so hard for our money don't let this happen like this dealer. Try to get your money different way.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Anthony, we strive our best to tend all of our customers with the utmost respect at all times. Sounds as if miscommunication was a factor when explaining the TVPP. I will surely reach out to you today. Thank you for writing to us.

Horrible customer service and hidden fees

1.0
by tony vu on Nov 04, 2019

I drove from Houston To San Antonio to buy a Vehicle from this dealer. Jordan motor cars. The 2015 RC 350 Lexus for $29.997 for firm price. and to trade in my 2008 me cls 550 for $10.000 We all agreed. while doing the paper work. The sale associate name. Earl wiley working together with Andy de leon assistant manager. When i reviewed the paperwork. They had charged me an 580 extra. I asked them. What is this amount for. Earl wiley said. That for 3 month 3.000 mile warranty I said this car still under manufacturer warranty. Why need it. I'm not going to buy it. I can buy the car as is . He said. I don't care who are you. Who ever even uncle Sam If they want to buy the car over here .they have to paid for this amount. He raised his voice. so i just I walked out. I just wanted to let the people know. There are so many dealer. with much better customer service. And so many cars out there. We are work so hard for our money don't let this happen like this dealer. Try to get your money different way.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great buying experience with everything and quickly done....

5.0
by Avilaj on Nov 03, 2019

Great buying experience with everything and quickly done. Great crew working their, they answered all my question and concerns. Would definitely come back in the future.

Overall experience 5.0 Does recommend this dealer.
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