Jones Verde Valley

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Sales Team

Digital Air Strike Support headshot

Digital Air Strike Support

Vendor (12 Reviews)

Cars on the lot

98 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Jones Verde Valley are from Cars.com and DealerRater.com

130 reviews

Service and repair department

5.0
by Jeremy on Jun 24, 2020

Very fast service and professional employees. I was advised that my repairs would take up to an hour. I decided to wait in the service department area. Thirty minutes later, I had my keys in my hand. I was shocked by how fast the repairs were complete.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Best, The Jones Ford Verde Valley Team

purchase of 2020 Ford Fusion SE Hybrid

5.0
by Gary on Jun 24, 2020

The sells staff were very friendly and helpful. They went overboard to explain options on the new car. Thankful for the smooth transaction.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, The Jones Ford Verde Valley Team

Great service and friendly people.

4.8
by Grace on Jun 24, 2020

Their commitment to fairness and honesty. Most car dealers, once you buy a car, you are on your own. Their are not like that. They are concerned about their customers happiness ever after the car is paid for.

Customer service 4.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Jones Ford Verde Valley Team

Great Service and wonderful staff

5.0
by Donna on Jun 19, 2020

Things were quick and I got to drive a new Ford Edge. Mike Owings was very helpful in letting me take the test drive and I am still thinking about it.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Best, The Jones Ford Verde Valley Team

Electric Work Needed

4.0
by Lori on Jun 15, 2020

Constant communication as to what has been or needs to be done was great. There were no hidden costs. Friendly staff.

Customer service 4.0 Quality of repair 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, The Jones Ford Verde Valley Team

Thank you very much Parker Jones and especially Bryant...

5.0
by charlene_ely on Jun 13, 2020

Thank you very much Parker Jones and especially Bryant Colton for turning an unpleasant encounter into the purchase of an awesome truck!! We appreciate the work you all put in including Mark the Sales Manager!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the feedback! We are happy to hear about your positive experience at Jones Ford Verde Valley, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jones Ford Verde Valley Team

Thank you very much!!!

5.0
by CEly on Jun 13, 2020

Thank you very much Parker Jones and Bryant Colton. You turned what started out as a very unpleasant experience into the purchase of an awesome truck!! I appreciate all of your hard work including Mark the Sales Manager!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Jones Ford Verde Valley Team

Fast service, comfortable waiting room

5.0
by Mark on Jun 08, 2020

Comfortable waiting room. And I can go outside and look at the new truck prices and it makes me happy that my Ford F-150 is 8 years old but it’s paid for and it looks just as good as a 2020.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for visiting our service department and for leaving the kind words, Mark. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again in the future. All the best, The Jones Ford Verde Valley Team

4Runner purchase

5.0
by John on May 25, 2020

Honest and straightforward Helpful in ever way including delivery to Tucson would definitely lately buy a car there again Matt and Mark were great

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car Purchase

5.0
by Maximillia on May 24, 2020

Very courteous and friendly also very helpful. Thank you very much.very fast process with Jones ford. Very Happy with the service that was given to my wife and my self

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Jones Ford Verde Valley Team

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