Jones Ford Buckeye

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Sales Team

Eric Jones headshot

Eric Jones

General Manager (31 Reviews)
Digital Air Strike Support headshot

Digital Air Strike Support

Vendor (24 Reviews)

Cars on the lot

101 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Jones Ford Buckeye are from Cars.com and DealerRater.com

310 reviews

Warranty work on my Escape-the parts were ordered but the...

4.8
by 17 Escape SE owner on Mar 25, 2021

Warranty work on my Escape-the parts were ordered but the service took awhile. However all details including the rental and demo loaner were handled exceptionally well.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They we're great, our salesman was great this Fird...

5.0
by 19trickster57 on Mar 22, 2021

They we're great, our salesman was great this Fird dealership was one of the best I've ever seen, we'll do buisness again I'm sure thanks p.s your financing gal was super, the best I've delt with.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Jones Ford in Buckeye, Az. Is the best place to buy a...

5.0
by GKing on Mar 18, 2021

Jones Ford in Buckeye, Az. Is the best place to buy a truck. Lalo was very knowledgeable and helpful. We love our truck! Thanks, G.King

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Honest people with exceptional service.

5.0
by Jocelyn Engel on Mar 11, 2021

After having services here on a two occasions, I am always pleasantly surprised at how affordable and honest of an an experience it is. Tabitha is always so helpful and friendly, making each trip a enjoyable time. I highly recommend for service and repairs they make sure the job is done right the first time.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Every time I bring my truck in the service is great....

5.0
by Dominic Ripley on Feb 26, 2021

Every time I bring my truck in the service is great. Whether it be Alan or Tabitha in service, they will take great care of you.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

In good hands

5.0
by Mary Kelly on Feb 22, 2021

Allan in service gives good service. We had starter issues and had visitors from out of town. He quickly serviced our car. Jones Ford is always there for you.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Oil change and alignment were done. The appointment was...

4.8
by Ford owners review on Feb 08, 2021

Oil change and alignment were done. The appointment was for 8:30 am but the truck wasn't on the rack for alignment til 10 am. Wasn't expecting to be that long.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Have been using Jones @ Buckeye for several seasons as a...

5.0
by turleyjoe511 on Feb 04, 2021

Have been using Jones @ Buckeye for several seasons as a snowbird and will continue to in the future. Friendly and knowledgeable service people and comfortable lounge to wait and watch on the cctv .

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This place has went to xxxx over the years. I have...

1.0
by Unknown on Feb 01, 2021

This place has went to xxxx over the years. I have purchased 5 vehicles in the last ten years from Jones and four were from this location and I have never had such a horrible experience until a few weeks ago. Now, I can’t prove it but there is no way ASE certified mechanics at their shop could have missed 15 different electrical codes during their inspection for safety and I think they cleared codes and sold me a lemon. The salesman Eric dragged out the concerns I brought up for weeks to make sure I couldn’t return the vehicle under the 15 day 500 mile lemon law. Every time I try to contact him I would get a new excuse that the sales manager had a family member out sick etc. To anyone looking for a used vehicle BEWARE because at this point I think they are capable of doing anything to sell an unsafe vehicle for commission. I finally gave up and nothing was ever resolved and now I am stuck with new payments on a vehicle that needs thousands of dollars of electrical repairs that they had kept off of their inspection reports. No one has even contacted me to even meet me half way on this and I had to constantly call the salesman who just kept blowing me off. I will never go to this dealer again in my life. They made sure through the whole process to drive home the “vehicle is as is” xxxxxxxx and now I see why.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Staff at Tom Jones Ford Buckeye, AZ.

5.0
by Gary Myers on Jan 30, 2021

Salesman Frank Bon was polite and low key. The wife and I had a really great experience at the Tom Jones Ford Buckeye Dealership. The dealership was clean and the bathrooms were spotless. All employees were cordial and there was no pressure to buy the car or to purchase additional add ons. I would definitely by another vehicle from Frank Bon and the Tom Jones Ford Buckeye Dealership. For my wife and I, I would have to say it was the most pleasurable car buying experience we’ve every had. Thank you

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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