Jones Ford Buckeye

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Sales Team

Eric Jones headshot

Eric Jones

General Manager (31 Reviews)
Digital Air Strike Support headshot

Digital Air Strike Support

Vendor (24 Reviews)

Cars on the lot

101 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Jones Ford Buckeye are from Cars.com and DealerRater.com

310 reviews

Service advisor personally drove to my residence to...

4.6
by gmate on Jun 23, 2021

Service advisor personally drove to my residence to replace a bad battery, exceptional service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Joyce Hoover

5.0
by Joyce Gross-Hoover on Jun 22, 2021

I am writing this review because I recently had a regularly scheduled oil change done on my truck at Jones Ford Buckeye. But my story begins before this when I purchased my used F-150 almost 2 years ago. I've had oil changes and other repairs completed their since then and everything about my experiences their have been outstanding. I will go back for future vehicles, maintenance and repairs, and wouldn't hesitate to recommend them to others.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Joyce, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

2021 Ford Explorer ST

5.0
by Deborah Fayne on Jun 17, 2021

Fabulous buying experience with Tylor the salesman!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

There's no pressure at Jones Ford Buckeye

5.0
by Dianna Schneider on Jun 13, 2021

We were not in the market for a Ford Ecosport, but so happy we came to Jones Ford Buckeye. Easy, no pressure car buying experience. All associates treated us fairly and professionally. Application process was very easy and all the paperwork was completed quickly. The best part was we didn't have to make a decision the same day we came in. They gave us no pressure when we went home to consider everything. We came back the next day and bought the car.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jones Ford - Buckeye, AZ

5.0
by Manny on Jun 04, 2021

This is an unusual auto dealership - by unusual i mean excellent customer service - they don't try to upsell you when you bring your car in for service - when i leave the dealership what they said they did is done and i don't have to go back to have it done again - i have a Lincoln which they service as their location is convenient and the closest Lincoln dealership is not - that should tell you everything you need to know.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Manny, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Highly Recommended

5.0
by Christian Hagberg on May 26, 2021

Our car is serviced at Jones Ford regularly, and service is great every time. Definitely recommend.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Christian, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Wasn't looking to buy today got good deal on what I...

4.8
by Ontarget95 on May 26, 2021

Wasn't looking to buy today got good deal on what I wanted. Salesperson (Eric Morales) was great👍👍👍. So far I would use this dealership again

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

👍👍👍👍

Great dealership. Get taken care of quickly and truck...

5.0
by jerryweissman on May 16, 2021

Great dealership. Get taken care of quickly and truck comes back a lot cleaner than when i bring it in. Great, comfortable waiting area and friendly staff. Would never purchase a Ford or bring mine for service anywhere else.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Service Customer

5.0
by Connie Stephens on May 12, 2021

I enjoyed the comfortable waiting room, using the time to catch up on my reading.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Connie, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

In mid March our 2017 Ford F-450 flashed a “Service...

5.0
by Castacwa on May 11, 2021

In mid March our 2017 Ford F-450 flashed a “Service Engine” light along with an illuminated wrench. At that point it would only travel in 5th gear when it was in drive. I called Jones Ford in Buckeye, AZ to schedule an appointment t o bring my truck in to diagnose the problem. A few miles down the road the truck would not go above 25 MPH. At that time I called for a tow truck and had it taken to the dealership. Through a series of very unfortunate circumstances, it took over 6 weeks to make the necessary repairs. Throughout that time we were provided with a loner vehicle. The service department was relentless in their pursuit to complete the repairs. Thanks Scotty, Tabitha and Dan! You all did great!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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