Jones Ford Buckeye

Service advisor personally drove to my residence to replace a bad battery, exceptional service

I am writing this review because I recently had a regularly scheduled oil change done on my truck at Jones Ford Buckeye. But my story begins before this when I purchased my used F-150 almost 2 years ago. I've had oil changes and other repairs completed their since then and everything about my experiences their have been outstanding. I will go back for future vehicles, maintenance and repairs, and wouldn't hesitate to recommend them to others.

Fabulous buying experience with Tylor the salesman!

We were not in the market for a Ford Ecosport, but so happy we came to Jones Ford Buckeye. Easy, no pressure car buying experience. All associates treated us fairly and professionally. Application process was very easy and all the paperwork was completed quickly. The best part was we didn't have to make a decision the same day we came in. They gave us no pressure when we went home to consider everything. We came back the next day and bought the car.

This is an unusual auto dealership - by unusual i mean excellent customer service - they don't try to upsell you when you bring your car in for service - when i leave the dealership what they said they did is done and i don't have to go back to have it done again - i have a Lincoln which they service as their location is convenient and the closest Lincoln dealership is not - that should tell you everything you need to know.

Our car is serviced at Jones Ford regularly, and service is great every time. Definitely recommend.

Wasn't looking to buy today got good deal on what I wanted. Salesperson (Eric Morales) was great👍👍👍. So far I would use this dealership again

Great dealership. Get taken care of quickly and truck comes back a lot cleaner than when i bring it in. Great, comfortable waiting area and friendly staff. Would never purchase a Ford or bring mine for service anywhere else.

I enjoyed the comfortable waiting room, using the time to catch up on my reading.

In mid March our 2017 Ford F-450 flashed a “Service Engine” light along with an illuminated wrench. At that point it would only travel in 5th gear when it was in drive. I called Jones Ford in Buckeye, AZ to schedule an appointment t o bring my truck in to diagnose the problem. A few miles down the road the truck would not go above 25 MPH. At that time I called for a tow truck and had it taken to the dealership. Through a series of very unfortunate circumstances, it took over 6 weeks to make the necessary repairs. Throughout that time we were provided with a loner vehicle. The service department was relentless in their pursuit to complete the repairs. Thanks Scotty, Tabitha and Dan! You all did great!!