Jones Chrysler Dodge Jeep Ram

4.3

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–7:00pm
Tuesday
8:00am–7:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–7:00pm
Friday
8:00am–7:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
See all Cars

Dealership reviews

4.3
Rating and reviews of Jones Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

56 reviews

2018 Jeep Compass

5.0
by Caitlin Young on Feb 22, 2018

Mrs. Mary made me feel welcome and did everything she could to help me get a reliable vehicle for work. I felt so welcome by everyone there and I would definitely recommend anyone to go there and buy a vehicle. Best customer experience I've ever received!!!!! Thank you Mrs. Mary and everyone at Jones!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Justin Stricklin is the MAN

5.0
by Everkleen2 on Feb 19, 2018

I came to this dealership to try out a vehicle and Justin Stricklin was assigned to me as a sales rep. He was STELLAR. He knows his vehicles and he truly has the customer's best interest at heart. I really appreciated the time he took to let me ponder the decision and help me uncover what I really wanted. In the end, I chose to purchase an entirely different vehicle elsewhere, but I would still recommend this dealership. Beyond the dealership, I would recommend Justin Stricklin.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Sales associate - Tiffany Fugate

4.4
by SavannahTN on Dec 22, 2016

I was contacted by Tiffany in response to a internet inquiry about a 2016 Dodge Ram in Nov. 2016. Any questions , concerns were answered in a timely manner. I found her representation of the dealership to be courteous, kind and professional. She was prepared with all the information I requested in our phone, text or email contacts. Upon my arrival to the dealership Tiffany greeted me at the door, had the truck cleaned and available for a test drive. She also understood/respected I was on a short timeline when I arrived. Long story short, the next day she drove the vehicle 2.5 hours (one way) after a full workday and personally delivered the vehicle! She stayed true to her words from start to finish. Class act. I would HIGHLY recommend Tiffany Fugate to others in search of a vehicle. She paid attention to my budget. She did not use pressure sales tactics (thank you). It is obvious she takes pride in her customer service skills. Five starts for her quality of work, friendliness and customer service. FYI: I contacted three other Dodge Dealership internet services concerning similar vehicles and it was not even close after the first initial contact. Her work was heads and shoulders above the other three internet contacts. The three star rating (shown above) for the dealership is for management. Three managers at the building/showroom/lot that evening and not one took the time to introduce themselves. As a first time visitor/potential customer in your dealership I hope you would extend that common courtesy. Next time please. Thanks.

Customer service 5.0 Overall experience 3.0 Does recommend this dealer.

Sales Associate - Tiffany Fugate

4.3
by Savannah on Dec 22, 2016

I was contacted by Tiffany in response to a internet inquiry about a 2016 Dodge Ram in Nov. 2016. Any questions, concerns were answered in a timely manner. I found her representation of the dealership to be courteous, kind and professional. She was prepared with all the information I requested in our phone, text or email contacts. Upon my arrival to the dealership Tiffany greeted me at the door, the truck was washed/cleaned and available for a test drive. She also understood/respected I was on a short timeline when I arrived. Long story short, the next day she drove the vehicle 2.5 hours (one way) after a full workday and personally delivered the vehicle! She stayed true to her words from start to finish. Class act. I would HIGHLY recommend Tiffany Fugate to others in search of a vehicle. She paid attention to my budget. She did not use pressure sales tactics (thank you). It is obvious she takes pride in her customer service skills. Five stars for her quality of work, friendliness and customer service. FYI: I contacted three other Dodge Dealership internet services concerning similar vehicles and it was not even close after the first initial contact. Her work was heads and shoulders above the other three internet contacts.

Customer service 5.0 Buying process 4.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Go see tyson shane jones i bought a 2014 gmc at a

5.0
by Shannon shaw on Dec 19, 2016

Go see tyson shane jones great people and great deals both ght my 2014 gmc at a great price and love it

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

What a wonderful buying experience!

5.0
by CherokeeGirl on Dec 19, 2016

I LOVE my car salesperson, Mary Schafer! I wish every car buying experience could be as good as my latest purchase. Who knew going in debt this much fun? My daughter and I made the trek to Savannah from Memphis to check out a vehicle at Jones Chrysler Jeep dealership. Upon meeting Ms. Schafer, she seemed like a friend from the start! If Mary was pretending to be as nice as she appeared, she's one heck of an actor! Mary took the time to get to know me, was super patient - never pushy, which is exactly what I wanted. Some sales people are so pushy that they're almost to the point of being rude. But not sweet Mary. I had originally planned to purchase a Jeep Renegade. However, I had seen another vehicle on the dealership's website the evening before I planned to visit the Jones dealership. When I mentioned the vehicle to Mary Schafer, she wasn't familiar with that particular vehicle but graciously went to find it. She found the vehicle, had it brought to the front, let me take it for a spin - all the while explaining features, etc., in such a pleasant manner. Because of Mary's patience, friendliness and caring personality - not to mention a great price, I bought my Cherokee that very day. The dealership just has a great atmosphere. Sort of a Mayberry vibe to it! I plan to drive to Savannah from Memphis the next time I need to purchase a vehicle - but only if Mary Schafer is still there! Mary is one of those folks that you want to add to your Christmas card list, just because she's so very nice. Heck, not only did I get a car out of the deal, I got a boyfriend, too. She introduced me to another customer of hers who had purchased a truck. Not only is Mary a great sales person, she's also a matchmaker extraordinaire! Way to go, Mary! I am one happy customer!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Customer

5.0
by Debbie Price-Mann on Dec 18, 2016

I bought a 2016 Ford Explorer from Jones. I used Mary Schafer. She was very sensitive to my wants. She did not encourage me to purchase a vehicle that did not meet my expectations. She strived to find one that was just right! She was very professional and knowledgeable about the product she was selling. We are living the vehicle she put us in! Thanks, Mary and Jones!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

bought my car

5.0
by matt on Dec 18, 2016

I like my new ride thanks Tyson it was great and you did everything you said you would. Thanks Matt J

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

happy

5.0
by Shannon Shaw on Dec 18, 2016

I really enjoyed my visit at Jones Tyson jones was great and I for sure will be back ...Shannon Shaw..thanks

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Nissan

5.0
by Sheila on Dec 18, 2016

I bought my new car from Jones motor Savannah TN..great car great experience ..sales lady Mary Schafer was awesome..thanks

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.