Joe & Paul Crouse Auto Sales

4.2

Hours of Operation

Sales
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

115 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Joe & Paul Crouse Auto Sales are from Cars.com and DealerRater.com

22 reviews

Lemons

1.0
by Ella Lewis on Oct 09, 2021

Terrible they sold me a lemon, they will not fix their lemons. Wont return your calls. If your transmitiongoes out they give you one that doesn't even work and make you pay for the instalation.i would never recommend them. Ella Lewis

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Sandra

5.0
by Sandra Carson on Mar 31, 2021

Joe and Paul Crouse auto sales earned every star they get. I recently bought a 2012 Hyundai Electra touring auto from them and their sales staff was very helpful , pleasant, and gave me a very fair trade in allowance for my car. I would highly recommend them. Sandra G. Carson

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience with

5.0
by Solstice Owner on Aug 19, 2020

Had an outstanding experience with Brandon buying a car that I had been looking for for years. Easy discussions, prompt and timely for our appointment. I bought from out of state and traveled 3 hours to get here. No games were played, all was as it was said to be. Great experience.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Disappointed

1.0
by Scott on Jun 28, 2020

I rode my bicycle to this place looking for vehicle that they had advertised only to find a sale representative speaking to someone, wrapping up the conversation as I pulling in during modified business hours during the COVID19. I am not sure if the fact that I was black or rode onto their property on bicycle was the reason for the lack of greeting. The gentleman turned the sign to CLOSED as I approached and didn't recognize my presence. That is okay because I bought a comparable vehicle days later elsewhere.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Maryland buyers beware

1.0
by John on Apr 05, 2020

The car we bought would not pass a Maryland State inspection. 2 independent local garages confirmed that a wheel bearing was bad. Because we didn’t want to drive it 2 hours to PA out of safety concerns, they would only cover half of the cost to repair. Very disappointed; so many good reviews. Maryland buyers, please be careful.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Exceptional Experience

5.0
by Michele and Eve on Mar 09, 2020

We had the pleasure of buying a used car from “Joe and Paul Crouse, Inc.” and are thrilled with our purchase. Our salesman, Riley, was extremely friendly and helpful. We felt like family. Everyone was so nice. Great selection and great customer service all around. We appreciate them going over and above to get the deal done. Thanks Riley, Nancy and the Crouse family!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Looking for upgrade

5.0
by Rcless on Jul 12, 2018

Bought our 3rd car in 5 yrs from Joe and Paul Crouse Used cars. Each time I've worked with Tom Freeman. Tom is an excellent sales person. His knowledge of all cars is exceptional and a swers questions expertly. Each experience has been very satisfactory. This dealershop has treated ys very well and Tom is superb. I can highly recommend them to anyone.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Tom was my salesperson!

5.0
by Steven Pizzo on Jun 19, 2018

Tom helped me pick out the car of my dreams. Tom gave me a good deal with my trade and when I brought it back in to service and do a few extras I got a great deal on that as well.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

clerk

5.0
by Jim on Apr 30, 2018

Nancy was the salesperson and there was no pressure on the deal and the process went smooth. I got the price for my trade and the car I purchase was in very good condition.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Jim! It was my pleasure helping you and your wife. Glad you received the manual in a timely matter as well. : )

Replaced Older High Mileage Car with Newer Twin

4.8
by Dr. David Page on Sep 15, 2017

9/1/17 They made a quick purchase smooth, saving me time. Had a few glitches which I think were "unintentional". But, at this point love the car. Thanks Tom & Joe

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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