Jersey Car Direct

3.5

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

90 cars available See all Cars

Dealership reviews

3.5
Rating and reviews of Jersey Car Direct are from Cars.com and DealerRater.com

18 reviews

Awful service

1.0
by Shawn on May 20, 2022

Rude and slow!!! Chris was down right rude on phone can’t even answer the phone properly. Waited all week for service then they sold the truck. Nasty customer service!!!

Customer service 1.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

The absolute best experience EVER!!!!!!

5.0
by Robert Glover on Feb 23, 2022

Both Billy (General Manager) and Chris were the best. They were knowledgeable, friendly, patient and made you feel comfortable. The best experience I have ever had when purchasing a car. The quality of cars is excellent! They created a fun experience. I was extremely satisfied with the complete experience!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good Cars

5.0
by Henry Zuniga on Oct 28, 2021

Got my Dodge Rebel from them and four months later got my wife Mercedes Car.. Good Place to go to. Great people special Mr Nick

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great guys

5.0
by Dave on Apr 02, 2021

Quick and easy, very upfront with everything. Came in, drove out in under 40 mins, full tank of gas, and they cleaned the car nicely.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Tried to scam me

1.0
by Jeffo on Apr 01, 2021

The owner wanted to charge an excessive dealer prep fee ($900) and a bogus service fee ($1900). This is despite the fact that they performed zero service to the car and told me that the amount of the service fee doesn't equal the work that will be done to the car. Since it was right out of a lease and audi already serviced the vehicle it is a complete scam. Not to mention he claimed the car was just detailed but when I arrived it was still dirty! This is a scam and everyone should RUN from this place! Classic dirt bag dealership. Do not trust them!

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Will recommend!

5.0
by JennyGG on Mar 27, 2021

Searching for a car for over a month for my son!!!!!! so I have seen the worst of the industry! I ended up coming in to this lot because their salesmen stayed in touch with me constantly every other day over text, call and email. I needed more detailed pictures of the interior, and they delivered. They were super friendly and patient as I was open to them and kept them in the loop of things and they worked things with me throughout the whole process. I understand they don't give out out-the-door prices UNLESS you are there in person and see you are serious. It has been three months, and I have not had issues with the car. I would recommend to anyone to work with them. Billy is EXTREMELY HELPFUL and its very rare to see, but as the manager, he also maintained communication with me and closed the deal delightfully. Thank you guys so much.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great customer service

5.0
by Juan Antonio Ortiz on Sep 11, 2020

I didn’t purchase a viehicle there yet cause they didn’t have what I’m looking for. But they are very helpful and professional. I recommend buying there.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Good experience, great selection, love my new car!

5.0
by KariFletch on Jan 01, 2020

I was surprised by the quantity and quality of the used cars available on this lot. Chose a Mercedes, not what I came in for, couldn't be happier!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

If the inmates inside of the asylum had the keys

1.0
by Marc M on Jul 18, 2019

As a person who heads a house hold of 4 drivers, I purchase a car nearly every year for 30 years. On 7/12 at approx. noon, I took a test drive of a 2017 Cadillac Escalade and gave it an inspection. On the test drive there were no brakes. When I returned the SUV, I could see it had paint damage everywhere. (They put nail polish to mask it making it far worse). The 22 chrome rims were damaged and needed replacement. Inside there were cigarette burns all over (the doors, dashboard). The face plate around both the Nav. and Radio etc was worn out. Damaged carpet in the second row. Damage inside the cup holders. For 40,000 miles and a $45,000 price, it was in very poor condition (well below average). $5,000 at very minimum to fix it, at the very least. When I discussed the issues with the SUV, all he wanted to know is if I wanted to be the third person to put a deposit on it. I was shocked! When you put a deposit on something, there is usually a hold.for 24 hours, etc. I told him to find another sucker for that spot, because I could not do business with such an incredibly unethical company.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

The most unreliable people ever.

1.5
by Ashima on Jul 02, 2019

These people charged me extra to get my plates from a different state. Its been a month and every single time I call, they have an excuse ready saying that they would call back which never happens. Stay away please. Regretting already. Did not buy the car to keep it in the garage for weeks.

Customer service 1.0 Buying process 2.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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