Jeff Wyler Nissan of Cincinnati

4.6

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–7:30pm
Saturday
9:00am–7:30pm
Sunday
12:00pm–5:00pm

Cars on the lot

69 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Jeff Wyler Nissan of Cincinnati are from Cars.com and DealerRater.com

379 reviews

Thank you Sahra Baker and Jeff Wyler Nissan

5.0
by Rodney Evans on Nov 05, 2021

Sahra Baker is very professional when working with me getting the rite auto for me she was very nice and she made getting a truck easy and fun I will definitely send others her way Thank you Sahra Baker

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They bought my truck from me and I had no issues'. They...

5.0
by Blitz on Jul 20, 2021

They bought my truck from me and I had no issues'. They paid me what they said they would. They paid off my loan and sent me a check with in 3 days. Could not ask for anything more. The staff is super friendly and everything is straight forward. No hidden fees and no surprises. Thanks Doug from Milford

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I deal with the parts department on a regular basis. This...

1.0
by UnhappyPrtsGuy on Apr 03, 2021

I deal with the parts department on a regular basis. This parts department has to be the worst parts department in Cincinnati. The employees are flat rude, rarely get the correct parts looked up. I will just give my business to Busam Nissan from now on.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I would NOT buy a used car from them. Especially a Nissan...

1.0
by ryliechurch on Sep 28, 2020

I would NOT buy a used car from them. Especially a Nissan with a CVT transmission. Class action lawsuit and neither Jeff Wyler or Nissan will step up to help. Google before you buy, unlike I did, and go elsewhere...

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

One word HORRIBLE!!! I went there to get a diagnostic...

1.0
by Mrs.G on Aug 11, 2020

One word HORRIBLE!!! I went there to get a diagnostic test 150 dollars, then they tried too over charge me for the work! Ben Misner customer service skills were horrible. I don’t know how that place is making ANY business. I will NEVER return to that place, nor recommend and of my nurse colleagues there. I am disgusted with that place, I will not buy a car from there, or get any work done there. Chevy here I am. This review is for the COLERAIN Avenue location.

Overall experience 1.0 Does not recommend this dealer.

Poor Communication, Offered Deal Not Honored

2.0
by Calvin Lemon on Apr 27, 2020

Due to my experience with the Jeff Wyler Nissan dealerships, I recommend avoiding them for car sales, the sales staff does not adequately communicate with customers and doesn't honor the deals they offer. I was looking to purchase a used 2014 Corvette they had listed. I spoke with a salesman several times on 4/22 & 4/23/20 (a Wednesday & Thursday); at the end of the day Thursday, we had a tentative deal agreeable to both sides and I scheduled a 3rd party Pre-Purchase Inspection for Friday the 24th at a nearby shop, with the expectation that I would drive to the dealer on Saturday morning (4/25) to complete the deal and take delivery. Come Friday morning, I tried to have the Corvette taken across the street for the PPI, but got vague feedback and only after several calls and going to a manager did I find out that the Corvette "was being held for a manager's friend at the Eastgate location," to supposedly be purchased that day. Why was the deal offered to me not honored? Clearly I'll never know. Late Saturday afternoon (4/25), the salesman called me to apologize for the run-around and said he was retrieving the Corvette from the Eastgate location, that he would be contacting me Sunday with a new offer to compensate for the shenanigans. Well, it's 9pm on Sunday the 26th and the salesman never called, seems I was given more misinformation. Can't recommend doing business with a dealership who treats customers in this fashion; it's disrespectful.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Not willing to work with the customer at all

1.8
by mabittner05 on Apr 14, 2020

I went in to look at an expedition EL and I loved the vehicle and it was priced very well. I had them look at my vehicle for a trade in and they totally low balled me on a price. I did my research on my car and I knew that I could get around $10,500/$11,000 for my car. They wanted to only give me $9,000 for it because they stated that is how much they could buy it from auction. I told them that I am not an auction and that I am a customer for them and I am buying a vehicle from them and not haggling with the price of the car they are selling. I found multiple cars identical to mine at other dealerships selling for $13,500 to $15,000. I told them about this and they stated that they only go off what they can buy a car at auction for. I don't know how they get any trade ins if they do this for everyone who walks in the door with a trade in. I told them they were only being one sided and they would not negotiate at all with me especially since I did not negotiate with the price of the car I wanted to buy. I figured they would at least meet in the middle. They told me well it is what it is and I feel as if they were being totally unprofessional. I will never go back to this dealership and I hope this review says other people away because they definitely are there to just make money and they do not consider there customers at all.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

No consideration for the customer

1.0
by Yes its me on Apr 14, 2020

I went in to look at an expedition EL and I loved the vehicle and it was priced very well. I had them look at my vehicle for a trade in and they totally low balled me on a price. I did my research on my car and I knew that I could get around $10,500/$11,000 for my car. They wanted to only give me $9,000 for it because they stated that is how much they could buy it from auction. I told them that I am not an auction and that I am a customer for them and I am buying a vehicle from them and not haggling with the price of the car they are selling. I found multiple cars identical to mine at other dealerships selling for $13,500 to $15,000. I told them about this and they stated that they only go off what they can buy a car at auction for. I don't know how they get any trade ins if they do this for everyone who walks in the door with a trade in. I told them they were only being one sided and they would not negotiate at all with me especially since I did not negotiate with the price of the car I wanted to buy. I figured they would at least meet in the middle. They told me well it is what it is and I feel as if they were being totally unprofessional. I will never go back to this dealership and I hope this review says other people away because they definitely are there to just make money and they do not consider there customers at all.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I normally don't like Dealerships, but I Love this one!

5.0
by Joannasosnowski on Mar 30, 2020

The people are the reason I Love this dealership. Levar McCollum helped me find the car that I was looking for. I was a little picky about what I wanted and he was patient and kind and found exactly what I needed. I've been going to this dealership for my maintenance on my previous vehicle and they are not push, but informative and don't make me feel like they are making stuff up. I TRUST them in the Service area. I recommended my sisters as well and now they go here for their Nissan maintenance on their cars.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

painted, expensive cars

1.0
by howard on Jan 21, 2020

I try to buy a car from them, they almost sold me, but I did a little research and found out that they bought this car from a small re-builder car lot - MGL Auto Sales. Do not buy from them, buy directly from small car lots, since their car sources are small car lots

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
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