Jay Wolfe Acura of Overland Park
Hours of Operation
Cars on the lot
They made the whole process very easy, and I did not feel pressured at all. Amir was very accommodating to scheduling test drives and made sure the whole process went smoothly. He even filled my 30 gallon tank prior to me picking up the vehicle!
Amir was awesome. So helpful in showing us many...
Amir was awesome. So helpful in showing us many different cars until we found the one we wanted. Love my new car. Thanks to Acura
I recently purchased the 2022 MDX with Amir Moradi at Jay...
I recently purchased the 2022 MDX with Amir Moradi at Jay Wolf. Had and excellent experience with wonderful customer service. Amir was knowledgeable and prompt.
This was my first experience in buying out of state,...
This was my first experience in buying out of state, sight unseen and it definitely was not a disappointment. Amir met us with a golf cart since there was no parking close by, and was dressed in a coat, vest and tie. What a nice refreshing first impression by a young man who was taking care of his job, and not some slouchy, pants hanging down sort of appearance we see quite often. Drew was also very nice and easy to work with. After making the purchase, Amir stayed with us until all of our questions were answered and we were ready to get on the road. We will definitely travel the 4 hours back for our next purchase. Our local dealership is way over priced, and seems they only care about when we are going to buy. No working together with the customer towards a satisfactory objective. Not client friendly. Sorry for them, they lost sale on 2 MDX vehicles. If there is one thing that would lessen the number of stars for rating - getting multiple calls from folks who are not a part of the transaction. Way to go - Amir and Drew. We'll be back.
I just experienced possibly the very best customer...
I just experienced possibly the very best customer service of all times!!! As soon as I walked in, I was greated by a customer service staff member. Amir made me feel welcomed, and most of all, heard. I was offered coffee/ water and was introduced to a sales specialist who was able to help me resolve the issue I had at the time. Blair was able to gather all the information within minutes, and came back with a wonderful solution. Even though I was pretty frustrated, and not easy to console, the team went above and beyond to make me feel relaxed, heard, attended. I was never left alone even for 5 minutes... The whole process was customer focused, engaged, and transparent. Blair's knowledge of the vehicles, options, and approach to the buying process was outstanding. This was my first experience working with Jay Wolf ( previously worked only with Hendrick). I would highly recommend Jay Wolf Acura for your car buying need. Personal thank you to a wonderful team - Amir, Blair and Drew. PS. I love my new Acura RDX !!!
Amir Moradi with Jay Wolfe Acura 75th/I-35 made my MDX...
Amir Moradi with Jay Wolfe Acura 75th/I-35 made my MDX buying experience very pleasant and comfortable. He answered my questions before I asked.
I own a 2016 Acura MDX. It has been serviced by Jay...
I own a 2016 Acura MDX. It has been serviced by Jay Wolfe. The service was acceptable but not outstanding. The car experienced transmission problems at 84,000 miles. Knowing the problem a Jay Wolfe salesperson agreed to purchase the car on behalf of the dealership at an agreed price for cash. When I arrived at the dealership the manager indicated the agreed price was only good for a new car trade. He indicated there was a misunderstanding by the salesperson. Rather than standing behind their salesperson’s commitment, they reneged on their agreement. I will no longer deal with this dealership.
BE WARE, SHADY DEALER
I bought an Acura RDX from them and they told me it had no accident on carfax. Turned out that the car had 3 accidents already and the car is basically a lemon according to the insurance company. Made a complaint with their manager and their manager admitted that the car lost more than 5000 in value after 3 accidents. However they sold it to me at the price for a car without an accident. Obviously, they got that car for a very cheap price at auction because the damage was surely obvious with a simple phone call to the insurance company or an inspection. I WOULD NOT RECOMMEND YOU TO COME HERE TO BUY YOUR CAR. STAY AWAY FROM THESE SNAKES AND SAVE YOUR MONEY.
Fraud/Misled extended warranty
Was told extended warranty was bumper to bumper and would cover all items mechanical and electronic other than wear and tear items like brakes, wipers, etc. Buying an Advance MDX with a ton of electronics was pressured to buy and it made sense however now that we are seeking repairs we find out now it isn't worth crap! Very misled and unhappy will not recommend Jay Wolfe to anyone.
One of the best buying experiences I have ever had
I can't say enough good things about this dealership and my experience with Dean Saddler in New Acura Sales. Buying a new car every year, I'm used to the car dealer "game". This was one of the best buying experiences I have every had. Dean not only made it possible to go get me the color of Acura I wanted from several hundred miles away, but also had it delivered, TO MY DRIVEWAY and I live in Wichita, nearly 200 miles away from Jay Wolfe Acura, all without a single added cost and I am a pretty aggressive car negotiator. Not did only keep fighting to get me the best deal possible, he consistently checked in with me to ask what they could do to earn my business. I will be back. I will refer as many people as possible to take the drive and give Jay Wolfe a chance. Customer for life right here. 10/10. Highly Recommend.