Jax Exports Inc

4.3

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

103 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Jax Exports Inc are from Cars.com and DealerRater.com

82 reviews

Thanks again Jayson for all your help!

5.0
by Bill Jones on May 10, 2022

I went to Jax Exports to look at a car that Jayson had emailed me. When I decided to buy the car Jayson answered all my questions and they gave me what I asked for on my truck trade in my over all experience was great. People were professional and friendly. I would recommend Jax Exports.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Thanks again Jason for all your help

5.0
by Anna Marie Jones on May 09, 2022

My experience at Jax Exports was excellent Jason helped us with the purchase of our Audi Q3. Jason kept us informed on the whole process of the vehicle. I would recommend Jax Exports to family and friends they have a great selection of good used vehicles and their people are great.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They were very Nice - worked with Chris very helpful,

5.0
by Hoffl on Apr 11, 2022

They were very Nice - worked with Chris very helpful, would recommend going there if in need of a Car .

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Worst car dealership in the world.

1.0
by Chris on Feb 05, 2022

Purchased a Genesis coupe and within 5 months the entire motor needs to be replaced. Owner and Bruce told me to drop the car off he would have a mechanic look at it, It sat for one week without being touched and then his mechanics said oh it just needs a tune. 2 weeks after that my entire motor blew and melted. Not only that but the day I picked it up another car he was trying to sell to a couple was on fire and the parking lot. I have a lawyer getting involved with its whole situation and the BB.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Highly unprofessional and untrustworthy

1.0
by Jen on Nov 13, 2021

I thought I was buying a car from a reputable dealership but this is certainly not the case. I would not trust the salespeople or management/owner. Thankfully the car didn’t have any major issues but we did have problems with the rear light housing units. Jax exports put after market bulbs in the rear lights which cost me over $1000 to fix as they destroyed the light housing unit by replacing with non led lights. They left the replacement bulbs they used in the trunk of the car that weren’t LED. We also had to drive with expired tags for over a month despite me reaching out to Jeremy on several occasions to figure out what the delay was. We also had written in the contract to replace the interior handles but Jeremy was too incompetent to handle that task. When I tried to reach out to management to complain, I was told the owner was in Germany and left several text and voicemails to manager with no return call. I would not recommend buying from this establishment. They lie and are unprofessional.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Bad customer service..couldnt get a simple call or email...

1.2
by Aronbrtn on Aug 10, 2021

Bad customer service..couldnt get a simple call or email back. Lost a sale.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Purchased 2016 GMC Arcadia

4.7
by Colleen and Bill on Jun 03, 2021

Our salesmen Jeremy and Rhett were the best. I had a time crunched to get to work and they quickly processed our purchase. The team at Jaxsport are friendly, informative and professional.

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Friendly

5.0
by Angela Fuller on Apr 30, 2021

Fabian was the best got me what i wanted in the pice range i wanted to be in was able to walk off the lot with 2 vehicles.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Beware of this dealership

1.0
by Todd Walrath on Apr 24, 2021

Jeremy was absolutely amazing until I signed on the dotted line. The engine light came on 45 minutes after I bought the truck. I have texted and called several times a day to get this fixed. They keep telling me they will get the DPF cleaned because the cost to repair it is too much, it's been 4 weeks (since March 23rd). I took the truck to the dodge dealership to get it repaired since it was taking so long. The dealer said it was still covered and their is also a recall on the truck. Two days after being at the dealership they tell me they can't touch this truck due to the fact it was manufactured in Canada and they can't even repair any recalls. If they would have disclosed this or put it in the contract like the law says I wouldn't have bought the truck in the first place. Now I'm stuck with a $3,000 repair for the DPF and any recalls that come up when I told them about the problem immediately and they keep blowing me off. Thanks guys for sticking it to the hard working American. Maybe this review will finally reach the owner, who is either not responding to his sales team or they are not actually informing him of the situation, either way I will be contacting a consumer law attorney by the end of the week if I can't get some answers

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Excellent

5.0
by Valerie on Nov 24, 2020

Jeremy and Vivian made the buying process seamless. Highly recommend this dealership. They went far and beyond helping get the best financing price and payment.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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