Jaguar Land Rover Seattle

4.6

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Sales Team

Mel  Carroll headshot

Mel Carroll

Finance Director 4.8 (261 Reviews)
Dealer Experience 35 years
Dealership Experience 11 years
Sean Hennessey Kent headshot

Sean Hennessey Kent

Sales Consultant 4.8 (153 Reviews)
Dealer Experience 27 years
Dealership Experience 27 years
Brent  Tsujii headshot

Brent Tsujii

Sales Consultant 4.8 (143 Reviews)
Dealership Experience 5 years

Cars on the lot

80 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Jaguar Land Rover Seattle are from Cars.com and DealerRater.com

1687 reviews

I received first class treatment when I purchased my new

5.0
by whidbygrl on Jul 30, 2022

I received first class treatment when I purchased my new Range Rover. Sean made it less complicated was helpful from start to finish.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much, really appreciate your business

Customer service is subpar at best.

1.0
by pkings3 on Jul 29, 2022

Customer service is subpar at best. Nothing but problems with them. Will never buy another Range Rover. Going back to BMW. Would not recommend to my worst enemy. Even the customer relations center is not helpful. They do not stick by their product. 80k and the transmission selector switch went out m, was told it was 3-4 weeks out and now it is not due to arrive until 27 sep!! No loaner, no help with rental. Was told since my warranty was up they will not help with rental. Service manager and corporate told me the same thing. STAY AWAY FROM RANGE ROVER. GARBAGE SERVICE

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I had a great experience with my service advisor, Arby!

5.0
by IKLIMAS on Jul 27, 2022

I had a great experience with my service advisor, Arby! Great communication keeping me informed and in the loop. Arby is very friendly and knowledgeable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is where we originally bought our Jag, even though

5.0
by RUNGE.JANE on Jul 23, 2022

This is where we originally bought our Jag, even though it isn’t the closest service dept, they were able to get us in weeks ahead of the closer Jag service dept.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Sean was very patient and helpful.

5.0
by gseely70 on Jul 22, 2022

Sean was very patient and helpful. He was super knowledgeable and had a folksy approach which I appreciated. He let me know that he would be there for me whenever I had a question about the car. He has a client focused approach. He was easy to communicate with and he wasn't pushy. What a relief!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much , really appreciate you business

I was very pleased with the staff and the service they

5.0
by ABDUNNING on Jul 22, 2022

I was very pleased with the staff and the service they provided on short notice. As a result of their service and the vehicle I may have just changed my automobile brand of choice from Mercedes to Jaguar / Land Rover. Abel Dunning.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Everyone was super nice and helped us receive the vehicle

5.0
by PARTS58 on Jul 21, 2022

Everyone was super nice and helped us receive the vehicle back in very little time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very helpful and knowledgeable.

5.0
by bargreenp on Jul 20, 2022

Very helpful and knowledgeable.. puts the customer first unlike auto nation that acts like the bully in the room.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Top notch service from start to finish.

5.0
by oldpeoplerock12 on Jul 20, 2022

Top notch service from start to finish...a truly pleasant experience. I appreciate being treated with respect and professionalism. Great place to do business!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Danil was very welcoming.

5.0
by OANDEE on Jul 20, 2022

Danil was very welcoming. I appreciated how he went above and beyond expectations to provide me with superb customer service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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