Jackson Mac Haik Chrysler Dodge Jeep Ram

3.0

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–8:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–8:00pm
Friday
8:30am–8:00pm
Saturday
8:30am–8:00pm
Sunday
Closed

Cars on the lot

146 cars available See all Cars

Dealership reviews

3.0
Rating and reviews of Jackson Mac Haik Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

60 reviews

Awful experience.

2.3
by Jimmy B on Aug 05, 2017

Agreed on a deal for new car, shook hands with manager on site to pick car up the next morning. Got message on phone that they could not do deal. I always heard a man was only as good as his word. This speaks volumes about their sales manager and dealership. Their word is worthless!!!

Buying process 1.0 Overall facilities 5.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Jimmy, I want to thank you for your feedback. I am sorry that we could not come to a mutual agreement on the deal. I know that is frustrating and It is not our intent. Trust me, we want to sell you a vehicle, this is how we take care of our families. However, after learning full information we were not able to. We will you well.

NotTheBest

2.0
by Don on Jun 04, 2017

Inquired about a Jeep and was told it was in the shop for repairs and was not available to view. They promised to call me back but never did. That was over a week ago. Bought elsewhere.

Customer service 1.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Well first of all I bought a 2011 Nissan Altima from them

1.0
by Leathie Williams on Apr 22, 2017

They are not there now and I can't contact them to see if I still have a extended warranty on the car because the transmission is gone in it my note is 400.00 a month and 4600 to get a new trans and 3400 for a rebuilt trans but where are they out of business and I can't do anything this place is a rip off don't buy a car from these people please don't waste your time. By the way the sales person left Round Tree.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

2012 Ford Focus

1.0
by Bum on Feb 16, 2017

I was buying my first car!! I thought it would be the best, week after my battery went dead and it went down hill. Engine light has been on since June,2016 and it is now February 2017, it still says low battery and my car shakes bad like out of control. & they have the WORST SERVICE!!! Ever I would never recommend them ever!!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Worst service dept. I've ever been to!

1.0
by Scott Jones on Jan 06, 2017

I went to the Mac Haik on I 55 and Lake land Dr. for minor issues on my truck. Both locations failed to complete the work. They kept the truck 8 days total (4 at each place) and would have kept it longer if I hadn't thrown a fit. I would go somewhere else but it looks like they have a monopoly on dodge dealerships in the Jackson area. I would buy a Ford to keep from dealing with these people again!

Customer service 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Worst customer service and rude employees

1.0
by Shelley March on Nov 16, 2016

Employees are RUDE at best..Won't return ph calls. Finally had to get Dodge involved. Do not take your car here to be serviced. You will regret it to say the least.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

GOOD EXPERIENCE

4.0
by QSAR GUY on Sep 30, 2016

Very good experience with friendly people. I must recommend my friends to visit the dealership. Thanks

Customer service 4.0 Buying process 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Great customer service

5.0
by Rochelle Denham on Apr 25, 2016

The salesman was very nice he always stayed in touch with me giving great advice

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Yuan Nichols Sr

5.0
by Peggy Blue on Feb 24, 2016

I couldn't ask for better salesman. Mr. Nichols, customer service skills were excellent. I did not purchase the car, but definitely recommend Mr. Nichols to friends and family.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

great customer service

5.0
by Audrey Allen on Feb 18, 2016

I purchased my car from Robert Thomas he was very professional and help me make the best choice for my budget.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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