Jack Demmer Ford

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–6:00pm
Saturday
Closed
Sunday
Closed

Cars on the lot

94 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Jack Demmer Ford are from Cars.com and DealerRater.com

1010 reviews

Work done efficiently and professionally.

5.0
by BobbyP11 on May 23, 2022

Work done efficiently and professionally. Always treated with respect and courteousy. That’s why I’ve used them fur over 25 years.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I wanted to thank Megan and the staff at Jack Demmer Ford

5.0
by jwilhelm on May 19, 2022

I wanted to thank Megan and the staff at Jack Demmer Ford Collision Center for the excellent repair on my vehicle. I was kept updated frequently on the entire repair process, The staff was extremely knowledgeable and friendly, They walked me through the entire repair process step by step. My vehicle was returned cleaned and ready for me upon my arrival.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pat in service is the best service advisor that I have

5.0
by martin13636 Keith Martin on May 13, 2022

Pat in service is the best service advisor that I have ever dealt with. Please tell him thanks for everything he does. Keith Martin

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Pleased with the recall, service and the cost.

5.0
by Tom on May 01, 2022

Pleased with the recall, service and the cost. Pat was helpful with a few suggestions. It was an easy and comfortable experience. Thanks

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Superior service

5.0
by Julia Sydlowski on Apr 27, 2022

I had my vehicle in for some recall work. Pat in the service department did a fantastic job. He is very professional, efficient and caring. The dealership provided a shuttle to take me home and the driver was very nice and competent. My vehicle was actually ready ahead of schedule and the pickup was very easy. I have been going to Jack Demmer Ford for many years and the service department is one of their best features. I will continue to recommend this dealership every chance I get!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Everything was done very professional Bob explained

5.0
by cbek9 on Apr 22, 2022

Everything was done very professional Bob explained everything and I was happy with the vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Cat in the engine

5.0
by Angela W on Apr 22, 2022

I had a situation with a cat getting in the engine of my car. I still get chills thinking about it. Jack Demmer’s Service manager was awesome. He was patient with my explaining (with emotion in my voice) what happened and he was reassuring that Jack Demmer would help get me back on the road. Thank you Pat, for your excellent, caring customer service!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service!

5.0
by Jenny on Apr 20, 2022

My family has been using Jack Demmer Wayne for years, and will continue to do so. Mike goes above and beyond for us every time.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

When I found the car on the website, I saw a window that

1.0
by md_petry on Apr 08, 2022

When I found the car on the website, I saw a window that would allow me to check the car availability. I gave the vin # and was told that the car was still available. I provided my phone number and email address. I was contacted on Monday morning by the dealership and was told that the car was unavailable.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

My name is Jennifer and I work in our Internet Department. I understand your frustration. The Pre Owned Market is in such demand our vehicles are selling very quickly. Our website listings are updated daily, but there are a few factors such as obtaining financing and title work that may delay the client taking delivery, creating a delay in the listing update. I am pleased that we reached out to you first thing Monday when we reopened for business. We would love to be able to update our site in "real time" but unfortunately the technology is not there yet. Please reach out to us via the email reply we sent and we would be pleased to continue to assist you in your vehicle search.

Service Center

2.0
by S. W. on Mar 31, 2022

recently got an oil change and feel I was ripped off...$84 for a plain oil change on a compact car without even a tire rotation seems a bit steep. When I asked about the tire rotation I was told the tires were new...well no they weren't they have 11,000 miles and never been rotated.....I felt they took advantage of me being a woman and not knowing. I won't be back for any type of service.

Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
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